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TYPE OF WORK
Full Time
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SALARY
N/A
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HOURS PER WEEK
TBD
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DATE UPDATED
Jul 23, 2026
Job Title: Dental Virtual Scheduler / Receptionist
Location: Remote / Overseas
Schedule: Monday-Friday | 8:00 AM-5:00 PM U.S. Central Time
Employment Type: Independent Contractor
Job Overview
We are seeking an experienced, reliable, and professional Dental Virtual Scheduler / Receptionist to become an important member of our growing dental team. This position is ideal for someone who enjoys helping patients, providing excellent customer service, and maintaining an organized schedule.
This is a full-time remote position supporting our U.S. dental practice during normal business hours. The selected candidate will function as an extension of our front office team and is expected to remain actively engaged throughout the scheduled workday.
Responsibilities & Duties
* Answer incoming patient phone calls professionally.
* Schedule new and existing patient appointments.
* Confirm appointments and fill schedule openings.
* Contact patients regarding recalls, treatment, and follow-up appointments.
* Respond to patient emails, text messages, and administrative inquiries.
* Update and maintain accurate patient records.
* Coordinate daily with the in-office team.
* Assist with general front office administrative duties.
* Follow all HIPAA, confidentiality, and office policies.
Required Skills
* Minimum 2 years of dental front office or dental scheduling experience.
* Excellent written and spoken English.
* Outstanding customer service and communication skills.
* Strong organizational and multitasking abilities.
* Comfortable handling a high volume of phone calls.
* Experience using dental practice management software (Dentrix preferred).
* Comfortable using Google Workspace, email, and cloud-based applications.
* Reliable high-speed internet connection.
* Quiet, professional home office free from excessive background noise.
* Ability to work independently while remaining connected with the office team.
Important Expectations
This position requires the candidate to be fully dedicated to our practice during scheduled working hours (Monday-Friday, 8:00 AM-5:00 PM U.S. Central Time).
The selected candidate must remain available throughout the entire shift and should not be working another job during these hours. We are seeking a dependable tea
This role involves access to confidential patient and business information. All candidates must agree to strict HIPAA and confidentiality requirements.
Application & Screening Questions
1. Please describe your previous dental scheduling or front office experience.
2. How many years of dental experience do you have?
3. Which dental software programs have you used?
4. Approximately how many incoming phone calls did you handle each day?
5. Describe your experience scheduling patients for a U.S. dental office.
6. Describe your home workspace and internet reliability.
7. Are you comfortable working with sensitive patient information and following strict HIPAA guidelines?
8. Are you willing to work exclusively for our office during your scheduled shift (Monday-Friday, 8:00 AM-5:00 PM U.S. Central Time)?
9. Please confirm that you are willing to sign a Confidentiality & HIPAA Agreement before starting work.
