Data Operations Associate

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TYPE OF WORK

Gig

SALARY

$7.00 - $8.00/hour

HOURS PER WEEK

20

DATE UPDATED

Apr 10, 2026

JOB OVERVIEW

COMPANY OVERVIEW:
With over 25 years in business, Premier Group Insurance is one of the largest and fastest growing Property & Casualty (P&C) insurance agencies in the United States. Insurance Journal ranks Premier in the Top 12 in Personal Lines out of an independent agency universe of nearly 40,000 agencies, and #38 in total P&C. We are a team of dedicated professionals with a singular focus: to be the best in the industry for our agency owners and the staff who support them. We believe that a best-in-class insurance network should provide four key elements to insurance entrepreneurs:

Role and Responsibilities - Policy Download Matching & Enrollment
• Manage and reconcile policy downloads from insurance carriers, ensuring accurate matching to AMS client records. We use EZLynx as their primary Agency Management Systems (AMS)
• Investigate and resolve unmatched or incorrect policy data leveraging AMS and CRM tool. We use ---------- as their primary CRM tool
• Collaborate with agents to troubleshoot download issues and provide operational support
• Enroll and onboard agencies for new carrier download connections, ensuring proper setup, maintenance and activation
• New insurance carrier setup
• Coordinate with Personal Lines, Commercial Lines, Commissions & Accounting, and Licensing departments to identify and resolve data discrepancies
• Track data discrepancies and recurring issues, reporting insights and recommending process improvements
• Update management on Data Trends & Analysis of mis-matches and reasons
• Book of Business data pull - download data from EZLynx into Excel format, create pivot tables and visualization for management

ABILITY TO:
• Work effectively in a collaborative team environment
• Learn multiple insurance carrier systems, reporting platforms
• Be comfortable communicating with insurance carriers and agent in resolving policy un-matches and carrier setup issues
• Think outside of the box and develop tools for Independent Agents
• Communicate clearly and effectively, both orally and in writing
• Be comfortable communicating with vendors (EZLynx, Carriers, etc.)
• Prepare and present clear and concise reports to variety of audiences
• Learn and become very comfortable with AMS (EZLynx) and CRM ( ---------- ) tools
• Maintain confidentiality
• Plan and devise meetings and work plans
• Exercise sound decision making

MINIMUM JOB REQUIREMENTS
• Familiarity with EZLynx, ---------- (preferred) or be willing to learn quickly and be self supportive
• Proficiency in Microsoft Excel, Word, and other Company tech stack softwares
• Excellent attention to detail and ability to follow structured processes
• Strong organizational and time management skills

Soft Skills:
• Strong communication and collaboration skills
• Ability to handle repetitive tasks with consistent accuracy
• Willingness to learn new systems and IT processes
• Problem solving mindset with a focus on continuous improvement

This will be part-time (4 hours/daily)+ position; potentially leading to full-time. Hours are flexible between 7:30 am - 3 pm Colorado Mountain Time zone

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