Customer Support / Sales Role

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TYPE OF WORK

Full Time

SALARY

700

HOURS PER WEEK

35

DATE UPDATED

Oct 10, 2026

JOB OVERVIEW

MissionMed helps Australian students get into medical school. We run UCAT courses, interview coaching and application support, and we talk to a lot of nervous parents and students along the way. We’re hiring someone to be the voice on the other end of that.

What you’ll do
- Answer inbound calls and emails from parents and students
- Reply to Instagram and Facebook ---------- and comments
- Explain our programs clearly and help families pick the right one
- Handle enrolments, rescheduling and the usual day-to-day admin
- Flag recurring questions and problems so we can fix them

Who we’re after
Excellent spoken and written English you’ll be on the phone with Australian families
Sales experience, ideally with education
Patient, warm and organised; comfortable following up without being pushy
Reliable internet, quiet workspace, able to work Australian business hours

We don’t want hard selling. Parents are spending real money on their child’s future, and our job is to be honest, answer the question actually being asked, and help them d ---------- for themselves.

Details: Full-time, remote, long-term role with training provided, we have on and off peak seasons

We can also tie commission to sales to help encourage you to upskill in sales. This could mean a bonus of $20-50 per sale closed on top of your normal salary.

To apply: Send your resume, IQ test result and a short voice recording (1–2 minutes) introducing yourself and telling us why you’d be good at this.

SKILL REQUIREMENT
Inbound Sales Customer Service
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