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Aug 22, 2026
We are looking for an experienced Customer Support Specialist to handle customer support for our e-commerce stores in Sweden and Norway, with Finland launching soon.
Experience with Klarna disputes is a strict requirement. You must already have hands-on experience handling Klarna disputes, cases, and payment-related customer issues. If you do not have previous experience with Klarna disputes, please do not apply.
Your responsibilities will include:
Handling customer support inquiries
Managing and responding to Klarna disputes
Following up on customer and payment-related cases
Providing professional and efficient customer communication
Supporting our Swedish and Norwegian stores, and soon our Finnish store
Schedule: Initially 1 hour per day, Monday through Saturday (approximately 6 hours per week). As we expand into Finland, the number of hours may increase.
When applying, please clearly describe your previous experience with Klarna disputes.