Customer Success Manager (GHL Expert)

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: TYPE OF WORK

Full Time

: SALARY

$5/hr

: HOURS PER WEEK

40

: DATE UPDATED

Apr 11, 2026

JOB OVERVIEW

We're Hiring: Customer Success Manager (GHL Expert)

We are looking for a Customer Success Manager (GHL Expert) to join our remote team! If you have experience with GoHighLevel (GHL), understand how businesses use tech to drive growth, and are passionate about helping clients succeed, this is the role for you!

Key Responsibilities:
- Onboard Clients – Lead clients through the onboarding process to ensure they fully understand and maximize our platform.
- Provide Strategic Guidance – Offer actionable insights on lead generation, marketing, and business growth to help clients achieve their goals.
- Drive Sales & Expansion – Take ownership of upsells, cross-sells, and expansion opportunities to help clients maximize value while contributing to company growth.
- Manage Metrics & Growth Goals – Be accountable for weekly metrics, including:
- Total Sales & Expansion Revenue (through upsells and cross-sells)
- MRR Growth Rate (ensure consistent increase)
- Client Retention Rate (maintain or exceed retention targets)
- Manage Projects – Oversee customer-facing projects to improve client experience, including building funnels and creating educational content.
- Lead Workshops & Content Creation – Facilitate workshops and create video content (like YouTube tutorials) to educate clients on platform use.
- Ensure Client Success – Build and maintain strong relationships with clients, ensuring they receive consistent value and remain satisfied.
- Maximize Platform Usage – Work with clients to ensure they are using Progreda to its full potential to achieve measurable results.

What We’re Looking For:
Results-Driven – You focus on helping clients achieve success and see tangible business growth.
Tech-Savvy – You have hands-on experience with GoHighLevel (GHL) and digital marketing strategies.
A Problem Solver – You understand business challenges and can leverage Progreda to provide solutions.
A Strong Communicator – You can break down complex ideas into easy-to-understand terms for clients.
Proactive Leader – You take initiative in managing projects, building relationships, and improving customer experience.
Business-Minded – You have a background in business development, marketing, or online business management.

Full-Time, Remote: 9 AM–5 PM PST, Monday to Friday
Salary: To be discussed

To apply, send your resume with the subject line “Customer Success”

Ready to take the lead? Apply now!

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Customer Success Manager (GHL Expert)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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