Customer Success Agent

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TYPE OF WORK

Full Time

SALARY

N/A

HOURS PER WEEK

40

DATE UPDATED

Aug 28, 2026

JOB OVERVIEW

We are a company that provides support services for vacation rentals in the U.S. market.

Our services include:

Cleaning
Property inspections
Trash removal
Trash valet
Junk removal
And other property support services

Our customers often manage multiple properties and guests, and we are looking for a reliable and customer-focused Customer Success Agent to support them.

Candidates must be proficient in English, both spoken and written, and have strong communication and organizational skills.

Initial Responsibilities:
Provide customer support via text, email, and Slack.
Create and manage support tasks and assign them to the appropriate team members.
Use basic software and online tools as needed. Training will be provided.
Follow up on customer requests and ensure issues are properly communicated and resolved.
Maintain clear and accurate records of customer interactions and service requests.

Starting in the third week, additional responsibilities may be introduced based on business needs and the candidate’s skills and performance.

How to Apply:

When applying, please include the word “Papaya” in the subject line. Applications without this word will not be reviewed.

Please also provide:

A screenshot of your internet speed
A short video explaining why you believe you are a good fit for the role
Link to CV

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