Customer Service Virtual Assistant (Remote | Full-Time)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

700

: HOURS PER WEEK

40

: DATE UPDATED

Jul 11, 2026

JOB OVERVIEW

# Customer Service VA (DTC Ecommerce)

We're looking for an experienced **Customer Service VA** to join our growing DTC ecommerce brand.

**You must have experience with:**

* Shopify
* Handling customer support via email/chat
* PayPal disputes & chargebacks
* Credit card disputes
* Order issues, refunds, replacements, and returns
* Gorgias, Zendesk, or a similar helpdesk (preferred)

**Requirements:**

* Excellent written English
* Previous experience supporting an ecommerce brand
* Detail-oriented and able to work independently
* Reliable internet and computer

**Salary:** **$500–$800 USD/month**

HOW TO APPLY:

Please send us:

- Your resume.
- A Loom video (5 minutes max) introducing yourself.

In your Loom, please cover:

Your experience supporting DTC ecommerce brands.
Your experience with Shopify, customer support, PayPal disputes, and chargebacks.
Why you believe you're the best fit for this role.
One fun fact about yourself.

APPLICATIONS WITHOUT THE LOOM VIDEO WILL BE SKIPPED!

SKILL REQUIREMENT

Customer Support Shopify Customer Service

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Customer Service Virtual Assistant (Remote | Full-Time)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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