Land Ventures LLC

Customer Service & Sales Support Representative

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: TYPE OF WORK

Full Time

: SALARY

TBD

: HOURS PER WEEK

40

: DATE UPDATED

Aug 28, 2026

JOB OVERVIEW

Job Title: Customer Service & Sales Support Representative
Location: Remote – Must work US hours

About Us
WA DeHart Inc., a U.S.-based wholesale distribution company headquartered in Pennsylvania, has been serving convenience stores, gas stations, and smoke shops for over 100 years. With new leadership, capital, and technology, we are scaling into a tech-driven, growth-focused distribution platform with ambitious expansion plans.

-Role Overview-
We are seeking motivated Customer Service & Sales Support Representatives to assist customers, support the sales team, and help drive business growth. These individuals will handle inbound and outbound calls, process customer orders, promote products and promotions, and provide excellent customer service in a fast-paced environment.

-Key Responsibilities-

Customer Calls & Sales Support
Call existing customers to secure reorders and upsell new or targeted products
Receive inbound calls, assist customers, and enter orders accurately
Provide order status and delivery ETAs and resolve issues courteously and efficiently
Conduct cold calls to potential leads/customers and pass qualified leads to the sales team
Promote current deals, promotions, and new product launches
Back Office & Data Support
Assist with purchase order entry, data entry, and data migration as required
Handle return authorizations (RA#s) and coordinate resolutions
Support sales and marketing teams with communication of promotions and campaigns
Maintain customer records, ensure accuracy of information, and support reporting needs
Teamwork & Initiative
Collaborate with sales, marketing, operations, and procurement to ensure a smooth customer experience
Identify opportunities for upselling and improving customer satisfaction
Learn quickly, adapt to new systems, and contribute ideas to improve processes

-Qualifications-

*3–5 years of experience in customer service, inside sales, or sales support; wholesale, or distribution experience is a plus
*Strong English communication skills, both verbal and written, with a clear and courteous phone manner
*High attention to detail and accuracy in order entry
*Strong multitasking and organizational skills
*Self-motivated, proactive, and driven to contribute to business growth
*Team-first mentality with a willingness to collaborate across departments
*Comfortable working in a fast-paced, high-growth environment
*Ability to work U.S. business hours

SKILL REQUIREMENT

Customer Support Phone Support Customer Service

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Land Ventures LLC

Customer Service & Sales Support Representative

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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