Customer Service Representative (Sales-Focused)

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TYPE OF WORK

Full Time

SALARY

$7/hour

HOURS PER WEEK

40

DATE UPDATED

May 7, 2026

JOB OVERVIEW

Buddy Moving is looking for a confident, sales-focused Customer Service Representative. This role involves handling inbound calls, qualifying leads, following up with customers, and converting inquiries into booked moves. This is not a passive support role — sales and closing are a core part of the job.

Responsibilities:

Answer inbound calls, texts, and emails

Qualify leads and understand customer needs

Explain services, pricing, and options

Follow up with unbooked leads to close sales

Book moves and confirm job details

Update CRM and schedules accurately

Meet booking and conversion targets

Required Skills:

Excellent spoken and written English

Strong phone presence and confidence

Sales mindset and closing ability

Comfortable handling objections

Strong attention to detail

CRM and scheduling experience

Reliable internet and quiet workspace

Preferred:

Sales or call center experience

Experience with U.S.-based customers

Home services or logistics experience

How to Apply:
Please record a 3–5 minute Loom video and reply with the Loom link.

In your video, please cover the following:

A brief introduction about yourself

Your experience with customer service and/or sales (especially phone work)

How you handle following up with leads and closing customers

Your experience working with U.S.-based customers (if any)

Your current availability and internet speed

Important: Applications without a Loom video will not be considered. Please submit the Loom link to continue.

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