Customer Service Representative + Incentives Opportunity

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: WAGE / SALARY

16,000 - 25,000 pesos

: HOURS PER WEEK

40

: DATE UPDATED

May 8, 2026

JOB OVERVIEW

???? Customer Service Representative – Transform Smiles, Transform Lives
About This Opportunity
Are you passionate about customer service and tech-forward solutions? We're looking for an exceptional Customer Service Representative to join our dynamic team at a pioneering dental wellness company. We're revolutionizing how people access beautiful, confidence-boosting smiles—and we need a tech-savvy professional to help us do it.
Our Mission: We empower customers to achieve their dream smiles through innovative, accessible dental solutions. Every day, our team helps people overcome their dental concerns, answer their questions, and celebrate their transformations. Your role? Be the voice and face of our brand—the person customers trust to guide them through their journey.

The Role: More Than Just Support
You won't be answering generic questions from a script. Instead, you'll be:
? A Dental Care Expert & Advisor

Guide customers through their dental concerns and help them find the right solutions
Build genuine relationships and turn curious inquiries into loyal, satisfied customers
Demonstrate deep product knowledge and strategic thinking about customer needs

???? A Tech-Forward Specialist

Turn on your camera and personally assist customers with on-screen dental measurements
Use advanced technical tools and platforms with ease and confidence
Troubleshoot technical issues while maintaining professionalism
Master data entry and customer management systems with precision

???? A Strategic Collections Partner

Secure payments while maintaining excellent customer relationships
Understand the business side: post-service collections and performance incentives
Balance empathy with business acumen to ensure customer satisfaction AND company success
Earn competitive performance bonuses by hitting your collections targets

???? A Professional Brand Ambassador

Maintain an impeccably formal and professional demeanor, especially during on-screen interactions
De-escalate difficult situations with grace, patience, and strategic communication
Turn frustrated customers into brand advocates
Represent our company with integrity in every interaction

What We're Looking For
Required Experience & Skills:

5+ years of proven customer service or customer-facing experience
Expert-level English – written and verbal communication that's clear, professional, and persuasive
Tech-savvy professional – comfortable with software, tools, and learning new platforms quickly
Meticulous attention to detail – accurate data entry and error-free work every time
Strategic mindset – you understand that great customer service is also great business
On-camera comfort – you're confident enabling customers visually and maintain professionalism throughout
De-escalation expert – you turn tension into trust and frustration into solutions

Nice-to-Have:

Previous experience in dental, healthcare, or cosmetic industry
Familiarity with customer relationship management (CRM) systems
Experience with video-based customer interactions
Track record of exceeding sales or collections targets

Why Join Us?
???? Competitive Compensation

Performance-based bonuses tied to collections and customer satisfaction
Incentive structure that rewards excellence

???? Growth Opportunity

Be part of a growing company transforming the dental care industry
Clear path for advancement within our expanding team

???? Work Environment

Tech-enabled role with modern tools and systems
Professional, respectful team culture
Remote-friendly setup with camera-ready requirements

???? Meaningful Work

Every day, you help people feel more confident and beautiful
Direct impact on customer happiness and business success
Be part of something bigger than customer service—you're changing lives

How to Apply
If you're ready to deliver exceptional service, think strategically about business outcomes, and help customers achieve their dream smiles, we want to hear from you!
To Apply: Submit your resume and a brief message (2-3 sentences) explaining why you're the perfect fit for this role.

Key Qualifications Summary
? 5+ years customer service experience
? Excellent English (written & verbal)
? Tech proficiency & comfort with tools
? Attention to detail & data accuracy
? On-camera communication skills
? De-escalation & conflict resolution ability
? Strategic thinking (collections/business)
? Professional demeanor

SKILL REQUIREMENT

Customer Support Phone Support Customer Service

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0444
Total Execution Time	0.0458

GET DATA

No GET data exists

MEMORY USAGE

1,512,944 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Customer-Service-Representative-Incentives-Opportunity-1642144

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0387 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0013	SELECT * FROM `employer_jobs` WHERE `job_id` = 1642144 LIMIT 1
0.0008	SELECT * FROM `employers` WHERE `employer_id` = 932852 LIMIT 1
0.0304	SELECT COUNT(DISTINCT t.id) as cnt FROM `t_thread` `t` INNER JOIN `t_message` `m` ON `t`.`id` = `m`.`thread_id` INNER JOIN `t_message_employer` `e` ON `m`.`id` = `e`.`message_id` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1642144 AND `misc`.`id` IS NULL
0.0006	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-06-22',ej.date_added) duration_days, DATEDIFF('2026-06-22',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-06-22',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1642144'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1642144
0.0015	UPDATE employer_jobs SET hit_counts = '*May-08-2026=728May-09-2026=74May-10-2026=65May-11-2026=75May-12-2026=45May-13-2026=30May-14-2026=20May-15-2026=9May-16-2026=16May-17-2026=15May-18-2026=24May-19-2026=27May-20-2026=6May-21-2026=3May-22-2026=5May-23-2026=9May-24-2026=5May-26-2026=8May-27-2026=6May-28-2026=1May-29-2026=3May-30-2026=2May-31-2026=4Jun-01-2026=7Jun-02-2026=9Jun-03-2026=5Jun-06-2026=3Jun-07-2026=1Jun-08-2026=4Jun-09-2026=5Jun-10-2026=7Jun-11-2026=7Jun-12-2026=2Jun-13-2026=4Jun-14-2026=2Jun-15-2026=1Jun-16-2026=2Jun-17-2026=2Jun-18-2026=5Jun-19-2026=3Jun-20-2026=1*Jun-22-2026=1' WHERE job_id= '1642144'
0.0008	`UPDATE employer_jobs SET monthly_hits = '*May-2026=1180*Jun-2026=71' WHERE job_id= '1642144'`
0.0010	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1642144' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1642144
0.0008	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '932852' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1782100183
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Customer-Service-Representative-Incentives-Opportunity-1642144
csrf-token	73ffc3e91f95a10920daaa863151040e

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
v2	Array ( [enabled] => 1 [url] => https://v2.stage.app.onlinejobs.ph [api_url] => https://v2.stage.api.onlinejobs.ph [cookie_domain] => .onlinejobs.ph [paths] => Array ( [myaccount] => 1 ) )
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.68
HTTP_DNT

Customer Service Representative + Incentives Opportunity

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?