Customer Service Representative - Fluent English Required

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TYPE OF WORK

Full Time

SALARY

600

HOURS PER WEEK

40

DATE UPDATED

Sep 10, 2026

JOB OVERVIEW

Customer Service Representative Fluent English Required

We are hiring an experienced Customer Service Representative for a construction company.

Position Details

Pay: $2–$4 USD per hour, depending on experience

Schedule: 40 hours per week during U.S. Eastern Time

Type: Freelance independent contractor

This position reports directly to the Office Manager, who assigns and oversees daily tasks.

Requirements

Fluent English with excellent speaking, writing, listening, and comprehension skills

Previous customer service, administrative support, and data entry experience

Professional phone and email communication

Strong organization, attention to detail, and follow-up skills

Experience with Google Workspace, Google Voice, Google Calendar, Google Sheets, Microsoft Excel, and Word

Ability to follow instructions, work independently, and collaborate with other departments

Reliable internet, computer, and quiet workspace

Construction industry experience is preferred

Responsibilities

Handle customer calls, emails, and inquiries

Schedule and confirm appointments

Follow up with customers

Maintain accurate call logs and customer records

Complete data entry and keep information updated

Organize project photos, files, and folders

Prepare required reports

Support the Office Manager and assist with other assigned duties

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