Full Time
600
40
Sep 10, 2026
Customer Service Representative Fluent English Required
We are hiring an experienced Customer Service Representative for a construction company.
Position Details
Pay: $2–$4 USD per hour, depending on experience
Schedule: 40 hours per week during U.S. Eastern Time
Type: Freelance independent contractor
This position reports directly to the Office Manager, who assigns and oversees daily tasks.
Requirements
Fluent English with excellent speaking, writing, listening, and comprehension skills
Previous customer service, administrative support, and data entry experience
Professional phone and email communication
Strong organization, attention to detail, and follow-up skills
Experience with Google Workspace, Google Voice, Google Calendar, Google Sheets, Microsoft Excel, and Word
Ability to follow instructions, work independently, and collaborate with other departments
Reliable internet, computer, and quiet workspace
Construction industry experience is preferred
Responsibilities
Handle customer calls, emails, and inquiries
Schedule and confirm appointments
Follow up with customers
Maintain accurate call logs and customer records
Complete data entry and keep information updated
Organize project photos, files, and folders
Prepare required reports
Support the Office Manager and assist with other assigned duties