Customer Service Representative - Australian based experience is a MUST

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: TYPE OF WORK

Full Time

: SALARY

$550 - $650 a month

: HOURS PER WEEK

42

: DATE UPDATED

Jul 28, 2026

JOB OVERVIEW

Speak Your Language is a leading Interpreting & Translating service provider connecting organisations Australia wide with qualified interpreters. At Speak Your Language our dynamic team culture is friendly and supportive working together to achieve the best outcome for our clients.

The Role
We are looking for a Senior Customer Service Representative to join our team to service a diverse customer base, including government organisations, Insurance, Job Networks and more.

Managing inbound and outbound calls as well as emails through our CRM management system.

These may include but are not limited to booking requests, maintenance requests, ETA's, quotes, invoice enquiries, account enquiries and more.

Delivering fantastic customer experience from start to finish

ESSENTIAL SKILLS

Australian based experience is a MUST.

Proven customer service skills with strong communication and active listening abilities.

At least 2 years of customer service experience required.

Intermediate proficiency in Microsoft Office Suite, including Word, Excel, and Teams.

Ability to build, uphold, and nurture relationships with existing customers.

Maintain accurate and up-to-date customer databases.

Confident and professional telephone manner, with excellent etiquette and the ability to stay composed under pressure.

Experience in a fast paced environment

WE CAN OFFER YOU

Monday to Friday 8.30am - 6:00pm Sydney Australia time

Fantastic support & training a minimum of 2 weeks training.

Excellent conditions with friendly and professional staff.

Fun yet professional work culture.

If you have the required skills and the passion to join our team, simply APPLY today

Please attach your current RESUME, COVER LETTER and send through a sample video of you (2min).

SKILL REQUIREMENT

Phone Support Office and Administration Customer Service

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Customer Service Representative - Australian based experience is a MUST

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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