Customer Service Representative

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: TYPE OF WORK

Full Time

: SALARY

Based on experience

: HOURS PER WEEK

40

: DATE UPDATED

Jul 24, 2026

JOB OVERVIEW

We are a growing small business looking for an experienced, dependable Customer Service Representative to take full ownership of our inbound client communication and day-to-day support.

You will be the primary and ONLY person responsible for handling all inbound calls. This is a high-ownership position for someone who is confident speaking with clients, stays composed under pressure, and can keep daily operations organized without constant supervision.

Responsibilities:
- Handle all inbound client calls and follow-ups
- Manage client communication and resolve concerns
- Schedule and reschedule appointments
- Coordinate daily staff schedules and provide staff support
- Note that when u apply start your message with GLOPH to show that you read the full post.
- Keep client records and internal notes updated
- Take ownership of issues until they are resolved

Requirements:
- At least two years of remote customer service experience
- Strong client-facing and phone-support experience
- Available full-time during US hours
- Excellent spoken and written English
- Organized, proactive, and able to work independently
- Small-company experience is preferred
- Quiet workspace, reliable computer, headset, backup power, and backup internet

How to Apply

- Include a voice recording using Vocaroo or Google Drive only. In your recording, briefly explain:
- Your employment history over the last two years—do not include gig or freelance work
- Why you left your previous jobs, or why you want to leave your current job
- The types of clients you supported
- The client communication you handled, especially phone support

SKILL REQUIREMENT

Phone Support

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Customer Service Representative

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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