Customer Service Rep & Dispatch Coordinator

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: TYPE OF WORK

Full Time

: SALARY

$800 US

: HOURS PER WEEK

40

: DATE UPDATED

Mar 16, 2026

JOB OVERVIEW

Please read this post carefully before applying. Attention to detail is part of this role, and incomplete applications will not be considered.

We are a growing US-based junk removal company looking for a reliable, organized, and customer-focused Customer Service Rep & Dispatch Coordinator to join our team.

In this role, you will:
- Answer inbound customer calls
- Help customers book junk removal jobs
- Schedule jobs using Housecall Pro
- Communicate with the truck crew and assist with dispatch
- Respond to emails and customer questions
- Track and report important KPIs and daily metrics

This is not just a basic customer service role. We are looking for someone who is confident on the phone, highly organized, calm under pressure, and able to manage multiple moving parts throughout the day.

We are looking for someone with:
* Prior customer service experience
* Excellent English, both spoken and written
* Strong phone communication skills
* Good organization and time management
* Confidence using CRM or scheduling software
* Ability to work independently and stay productive
* Interest in understanding numbers, KPIs, and team performance

Bonus if you have experience with:
* Housecall Pro
* CallRail
* Dispatch or scheduling
* Service-based businesses
* Junk removal, moving, or home services

Pay:
$5/hr to start + bonus opportunities
Monday–Friday | 11:00 AM–7:00 PM EST
Additional hours may be available

How to apply:
Send an email to ---------- with the exact subject line:
I am your Next Superstar No quotation marks. Use that subject line exactly.
In your email, include: A short introduction, Your relevant experience, Any experience with Housecall Pro, dispatch, or scheduling and, A link to your OnlineJobs.ph profile

After you send your email, you will receive a Google Form. You must complete the full form to be considered.

Important: In the form, you will be asked your favorite dessert.

Your answer must be: Cheesecake

Incomplete applications will not be considered.

SKILL REQUIREMENT

Phone Support Office and Administration Scheduling

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Customer Service Rep & Dispatch Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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