Customer Service & Dispute Manager (Dropshipping, Part-time)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

1500

: HOURS PER WEEK

15

: DATE UPDATED

Jul 27, 2026

JOB OVERVIEW

We are looking for an experienced Customer Service & Dispute Manager to join our team on a part-time basis.

Hours: 15 hours per week
Compensation: $1,500 per month

## Responsibilities

* Handle and manage all payment disputes and chargebacks through Shopify Payments, PayPal, and Stripe.
* Need to manage the customer service team and perform regular quality assessments of their work.
* Identify areas where customer service processes and performance can be improved
* Attend a weekly meeting and provide an update on the previous week’s disputes, customer service performance, and any important issues

## Requirements

* Previous experience handling payment disputes and chargebacks
* Experience using Shopify Payments, PayPal, and Stripe
* Experience managing or supervising a customer service team
* Excellent attention to detail and Ability to work independently and meet deadlines

## How to Apply
In your application, you MUST CLEARLY EXPLAIN:

1. Your experience handling disputes and chargebacks, including which platforms you have used
2. Your experience managing or reviewing the work of a customer service team
3. Why your experience and skills make you a good fit for this position, all the years of experience and in which type of companies

Applications that do not include this information will not be considered.

SKILL REQUIREMENT

Customer Support Management Ecommerce Chargeback Analysis

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Customer Service & Dispute Manager (Dropshipping, Part-time)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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