Customer Service Admin

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TYPE OF WORK

Full Time

SALARY

1500

HOURS PER WEEK

40

DATE UPDATED

Feb 19, 2026

JOB OVERVIEW

Full-Time · Fixed PST Schedule · Long-Term Opportunity

Are you an experienced admin and customer support professional who loves solving problems, improving processes, and making things run smoothly?
We’re a US-based company looking for a driven and detail-oriented Senior Admin & Customer Support Specialist to join our growing team.
This is NOT an entry-level role; we’re looking for someone who can take ownership, communicate confidently, and work closely with leadership to deliver outstanding customer and operational support.

What You’ll Do
• Support our Success Admin with daily operations and company-wide coordination
• Handle customer communications (email/phone) with clarity, confidence, and care
• Coordinate tasks across Sales, Dispatch, Operations, and Crew teams
• Manage scheduling, projects, and events with minimal supervision
• Maintain accurate data and documentation in internal systems
• Assist with accounts receivable, collections, and vendor billing
• Spot inefficiencies, recommend improvements, and help implement better processes
• Support or train junior tea ---------- mbers when needed

What We’re Looking For
• Bachelor’s Degree in Business, Management, Communications, or similar
• 4+ years of experience in admin, operations, or customer service leadership
• Excellent English communication (written & spoken)
• Strong time-management and decision-making skills
• Reliable high-speed internet + computer
• Experience using CRM / organizational tools (ServiceMonster, ---------- , etc.)
• Ability to work full-time, PST hours
• Proactive, resourceful, and comfortable taking the lead when needed

Why You’ll Love Working With Us
• Long-term position with room to grow and expand responsibilities
• People-first culture
• Annual holiday bonus
• Paid in-person training in Makati / BGC once per year
• Healthy work-life balance — no required overtime
• Stable, supportive company where your ideas and input are valued

To Apply
- Please include a 1-paragraph summary explaining why you would like to work for our team
- Please include a brief summary explaining who you are and what you're passionate about

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