Customer Service

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TYPE OF WORK

Any

SALARY

600

HOURS PER WEEK

40

DATE UPDATED

Sep 25, 2026

JOB OVERVIEW

We need a customer service rep who learns quickly and is savvy with AI.

Needs to be awake during American hours. Our priority is that the inbox is clear and people are happy.

Video calls helping people with technical issues may be required. Familiarity with organization for follow-ups, etc., is a bonus but not required.

$600 base pay per month with raises and bonuses. Message me on WhatsApp at ---------- if interested.

Answer the following questions.

Have you worked in customer service in the past?
Are you currently employed (it's okay if so)?
What support metrics were you responsible for in your last role? What were your actual numbers, and what did you do to improve them?
Walk me through a frustrated customer you handled. What did you say first, what did you investigate, and how did you know the issue was resolved?
A seller says their labels won’t print, and you don’t know the fix yet. Write the reply you’d send now, then explain your next steps.
You promised a customer an update yesterday, but the developer hasn’t replied. What do you do today, and how do you make sure the customer doesn’t get forgotten?
You notice 20 customers reporting the same issue this week. What would you do beyond answering each ticket, and how would you measure whether it worked?
Are you good using AI? Explain how using AI could help in a customer service position that you are new to.

Cheers,
Avery

SKILL REQUIREMENT
Customer Support Management Customer Service
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