Credit Repair Operations Manager (4+ Years Experience Required)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

700

: HOURS PER WEEK

40

: DATE UPDATED

Apr 4, 2026

JOB OVERVIEW

Credit Repair Specialist / Client Success & Operations Support

Our mission is simple: help people improve their credit profiles so they can unlock better financial opportunities.

This role is not just for someone who understands disputes. We need someone who is also confident speaking with clients, handling calls, guiding people through the process, and helping represent the business well on the front end. We don't want people who "just know credit repair," or those who have "heard about it."

This is a great fit for someone who has real credit repair experience, communicates well over the phone (and is confident about it), stays organized, and can balance both client success and day-to-day operations support.

What You’ll Be Held Accountable With

- The person in this role should already be comfortable with the credit repair process and client communication, including:
- Reviewing and analyzing full credit reports from Experian, Equifax, and TransUnion
- Identifying inaccurate, outdated, unverifiable, or questionable negative items
- Preparing and managing dispute workflows
- Filing disputes with credit bureaus, creditors, and collection agencies
- Monitoring dispute progress and tracking responses
- Managing dispute cycles, timelines, and follow-ups
- Communicating with clients about progress, next steps, and expectations
- Conducting onboarding calls and client support calls
- Speaking confidently with leads or clients over the phone
- Helping answer questions and explain the process clearly
- Handling frustrated, confused, or upset clients in a calm and professional way
- Updating CRM systems with accurate notes, status updates, and follow-up actions
- Helping keep internal processes organized and moving efficiently

Required Experience

- Applicants should already have at least 4 years of hands-on credit repair experience and be familiar with most of the following:
-- Credit report analysis
-- Bureau dispute processes
-- Factual-based disputes
-- Section 609-style letters
-- Identity-related disputes
-- Collection account disputes
-- Charge-off disputes
-- Late payment dispute strategies
-- Debt validation requests
-- Goodwill letters
-- Credit utilization guidance
-- Understanding of FICO scoring factors
-- General understanding of CROA compliance

Note: We do not expect someone to use every single method listed above, but applicants should have strong working knowledge of most of them and be able to explain their actual process with confidence.

What We’re Looking For

- Has 4+ years of real credit repair experience
- Is comfortable on the phone and confident speaking with clients
- Can handle onboarding calls, support calls, and sales-related conversations
- Communicates clearly, professionally, and with empathy
- Can de-escalate irate or frustrated customers without becoming reactive
- Understands that client experience matters just as much as technical work
- Is organized and able to manage multiple client files and timelines
- Pays close attention to detail
- Is comfortable working remotely and without guidance, but can create results
- Can follow systems, document updates, and help support operations

How to Apply

If you have real credit repair experience and you’re confident both in the technical side and the client-facing side of the work, we’d love to hear from you.

Please include the following in your application:

1. ROO in your message
2. Your total years of credit repair experience
3. The tools, CRMs, or platforms you’ve used
4. A short description of your overall credit repair process
5. The specific dispute methods or approaches you’ve personally used
6. How you usually handle difficult, upset, or impatient clients
7. Your level of comfort with onboarding calls, client support calls, and phone communication

We’re excited to find someone who takes pride in doing this work the right way and can help support both our clients and our growing business.

Please ensure that you check the application process. Applicants with missing details and/or information will NOT be entertained.

SKILL REQUIREMENT

Credit Repair Credit Repair Operation Management

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0109
Total Execution Time	0.0124

GET DATA

No GET data exists

MEMORY USAGE

1,522,488 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Credit-Repair-Operations-Manager-4-Years-Experience-Required-1598361

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0056 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `employer_jobs` WHERE `job_id` = 1598361 LIMIT 1
0.0007	SELECT * FROM `employers` WHERE `employer_id` = 542618 LIMIT 1
0.0004	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1598361 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-16',ej.date_added) duration_days, DATEDIFF('2026-04-16',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-16',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1598361'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1598361
0.0008	`UPDATE employer_jobs SET hit_counts = '*Mar-10-2026=2Mar-12-2026=6Mar-13-2026=14Mar-14-2026=6Mar-15-2026=4Mar-16-2026=13Mar-17-2026=115Mar-18-2026=10Mar-19-2026=6Mar-20-2026=2Mar-21-2026=5Mar-22-2026=3Mar-23-2026=1Mar-24-2026=1Mar-30-2026=1Apr-01-2026=2Apr-04-2026=333Apr-05-2026=27Apr-06-2026=19Apr-07-2026=13Apr-08-2026=4Apr-09-2026=1Apr-10-2026=3Apr-11-2026=3Apr-14-2026=1*Apr-16-2026=2' WHERE job_id= '1598361'`
0.0006	`UPDATE employer_jobs SET monthly_hits = '*Mar-2026=189*Apr-2026=408' WHERE job_id= '1598361'`
0.0004	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1598361' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1598361
0.0005	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '542618' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1776291246
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Credit-Repair-Operations-Manager-4-Years-Experience-Required-1598361
csrf-token	f10fbb953face6d890d0d74aacca99df

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.136
HTTP_DNT

Credit Repair Operations Manager (4+ Years Experience Required)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?