Credit Repair Customer Service Representative

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TYPE OF WORK

Full Time

SALARY

4-6

HOURS PER WEEK

40

DATE UPDATED

Oct 5, 2026

JOB OVERVIEW

We are a growing credit repair company welcoming 10–20 new clients daily. We’re looking for an experienced, organized customer service representative who can manage a busy workload while making sure every client feels informed and supported.

Responsibilities:
Respond to client calls, messages, emails, and portal inquiries professionally.
Welcome new clients and assist with onboarding, document uploads, and required agreements.
Explain our process, dispute rounds, timelines, and company policies clearly.
Update client records, notes, tasks, and statuses in GoHighLevel and DisputeFox.
Follow up on missing documents and incomplete onboarding steps.
Coordinate with our processing team to address client questions and keep accounts moving.
Handle concerns patiently and escalate issues when needed.
Protect confidential client information.
Requirements:
Hands-on experience with both GoHighLevel and DisputeFox.
Previous customer service experience in the credit repair industry.
Strong spoken and written English.
Excellent organization, attention to detail, and follow-through.
Ability to manage multiple conversations and priorities without overlooking clients.
Dependable attendance and availability for the full scheduled shift.
We need someone who is comfortable with these systems, communicates confidently, and takes ownership of their work as our company continues to grow.

To apply: Send your résumé, a brief description of your experience with GoHighLevel, DisputeFox, and credit repair customer service. Include the typical number of clients or inquiries you’ve handled daily.

SKILL REQUIREMENT
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