Full Time
Competitive
56
Oct 19, 2026
HOURS: Monday to Sunday, 9:00 AM to 5:00 PM US Eastern Time (9:00 PM to 5:00 AM Philippine time)
ABOUT US
We're an 8-figure DTC brand that makes baby sling carriers for moms. Most of our growth comes from real mom creators who film themselves using the sling with their babies. We work with hundreds of creators at once on Instagram and Meta, and we're looking for someone to help run that program day to day.
ABOUT THE ROLE
You'll work directly with our creator partnerships lead as part of her team, managing our Instagram and Meta creator program. It's a people role: talking to creators, keeping hundreds of conversations organized, and making sure nobody is ever left waiting for a reply.
WHAT YOU'LL DO
• Manage our creator Instagram inbox and our Meta Business Suite inbox, replying to creators quickly, warmly and personally (no copy and paste templates)
• Review creators who apply to our program: check the profile is real, that she's a mom with a baby or toddler, that she lives in the US, UK, Canada, Australia, New Zealand or Ireland, and that she talks to camera
• Approve applicants and onboard them into our product seeding program (Social Snowball), where they receive a free sling in exchange for content
• Keep 400 to 500 active creators moving at any given time: follow ups, reminders, check ins after their sling arrives, and keeping them motivated to post
• Find creators who tag us on Instagram, thank them, and ask them to cross post the video to TikTok and YouTube Shorts
• Spot creators whose videos perform well and invite them into our commission program, where they can earn more
• Request Meta partnership ads access from creators and keep those permissions organized
• Create affiliate links for creators and answer their questions about how the program works
• Track every creator and every open conversation in our tracker so nothing slips through
• Send a short daily update and flag anything that needs a decision
WHO WE'RE LOOKING FOR
• Very active and responsive: online and reachable 9 AM to 5 PM EST, Monday to Sunday, replying to messages within minutes, not hours
• Very communicative: you keep us updated without being asked, and you speak up when something is unclear or going wrong
• Available when needed, with some flexibility outside core hours for time sensitive things
• Highly organized: you can juggle 400 to 500 creator conversations without losing track of anyone
• Excellent written English with a warm, friendly, natural tone (you'll be writing to American moms all day)
• Motivated and proactive: you see what needs doing and you do it
• Experience in social media or advertising is preferred. Instagram experience is a must; influencer, UGC or creator management experience is a big plus
• Comfortable with Instagram DMs, Meta Business Suite, Google Sheets and Slack (Social Snowball or Trybe experience is a bonus)
• Full time and exclusive to us. This role needs your full attention, so we're looking for someone who isn't juggling other clients
We can teach you the tools. What we can't teach is great communication, care and reliability, and that's what we hire for.
HOW TO APPLY
1. Start your application with the words "baby sling" so we know you read this post
2. Tell us about any creator, influencer, social media or community management work you've done
3. Send a 1 to 2 minute video introducing yourself (Loom or Google Drive link). Videos only, please don't send voice notes
4. Confirm you can work Monday to Sunday, 9 AM to 5 PM US Eastern Time
5. Confirm you will be working exclusively with us