Creative & Growth Operations Manager - DTC Performance

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: TYPE OF WORK

Full Time

: SALARY

1000-1500

: HOURS PER WEEK

40

: DATE UPDATED

Sep 15, 2026

JOB OVERVIEW

Summary
We are looking for a Creative & Growth Operations Manager to build and manage the operational foundation of a fast-growing DTC beauty brand primarily serving the US market.

This role will connect the full performance growth workflow across Creative Strategists, media buyers, copywriters, video editors, designers, UGC creators, CRO specialists, funnel builders, and retention specialist — ensuring that creative assets, advertorials, landing pages, offers, and retention initiatives move smoothly from strategy and brief through production, launch, performance review, and iteration.

We are looking for someone who is highly organized, proactive, detail-oriented, and experienced in building scalable systems inside a fast-moving DTC or performance marketing environment.

Key Responsibilities

- Manage the end-to-end workflow across performance creative, UGC production, advertorials, listicles, landing pages, PDPs, offer tests, and retention initiatives.
- Translate creative, CRO, and retention roadmaps into clear sprint plans with owners, priorities, dependencies, timelines, and deliverables.
- Coordinate between Creative Strategists, media buyers, copywriters, editors, designers, creators, CRO specialists, funnel builders, and retention partners.
- Ensure briefs and production requirements are complete before work begins, including formats, references, deliverables, deadlines, tracking requirements, and approval ownership.
- Manage creative and funnel timelines, production capacity, feedback, revisions, QA, approvals, asset organization, and launch readiness.
- Ensure that media-buying and conversion results are documented and fed back into creative, funnel, and retention planning for the next testing cycle.
- Build and continuously improve SOPs, ClickUp/Notion boards, trackers, dashboards, naming conventions, reporting systems, and team workflows.
- Identify bottlenecks, missed handoffs, unclear ownership, and repeated rework, then proactively improve the underlying process.
- Maintain clear accountability across the team and provide concise weekly updates covering what shipped, what is in progress, what is blocked, and what requires a decision.
- Help the team increase output and speed without sacrificing strategic quality or production standards.

Requirements

- 2+ years of experience in Creative Operations, Growth Operations, Creative Project Management, or Production Management.
- Direct experience working with DTC ecommerce brands, performance marketing teams, or direct-response creative agencies.
- Experience coordinating cross-functional teams involving Creative Strategists, media buyers, copywriters, video editors, designers, creators, CRO specialists, funnel builders, or retention teams.
- Strong understanding of the performance creative lifecycle, from research and briefs through production, launch, performance analysis, iteration, and learning documentation.
- Familiarity with direct-response funnels, including advertorials, listicles, pre-landers, landing pages, PDPs, offer testing, upsells, and conversion-focused copy.
- Demonstrated experience building SOPs, production systems, capacity trackers, approval workflows, and operational processes from scratch.
- Strong project management skills across multiple SKUs, campaigns, and concurrent workstreams.
- Highly organized, detail-oriented, reliable, and proactive, with strong ownership and follow-through.
- Comfortable working directly with founders and senior functional leads while maintaining clear responsibility across the wider team.
- Proficiency with ClickUp, Notion, Asana, Slack, Google Workspace, or similar project-management and documentation tools.
- Excellent written and spoken English.
- Availability for substantial working-hour overlap with the Asia-based team.

Why Join Us

- Long-term opportunity with the potential to transition into a full-time contractor role.
- High ownership and direct impact on how the creative and growth organization is built.
- Work directly with the founder and senior specialists across various teams
- Opportunity to build the operating system behind a fast-growing DTC brand

How to apply

Please apply with:

- Your CV/LinkedIn and current availability

- Examples of DTC/ecommerce brands or teams you have supported

- Your expected monthly salary

- Share one real example where you personally managed a creative or growth workflow across strategy, production, launch and performance review. What was the bottleneck, what system or process did you introduce, and what improved as a result?

- What tools have you used to manage creative production and performance learnings (e.g. ClickUp, Notion, Airtable), and what was your exact responsibility within the team?

SKILL REQUIREMENT

Performance Marketing Project Management Workflow

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Creative & Growth Operations Manager - DTC Performance

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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