Content/Admin Assistant

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: TYPE OF WORK

Part Time

: WAGE / SALARY

300

: HOURS PER WEEK

21

: DATE UPDATED

May 22, 2026

JOB OVERVIEW

1. Content & Marketing Support
- Plan the weekly content calendar across the five pillars; draft hooks and talking points for the Lead Agent to approve.
- Edit short-form video content; ensure every piece is on-brand ---------- branding (beige/white/pastel palette, The Seasons + Glacial Indifference fonts) before publishing.
- Schedule and publish content; write captions, titles, hashtags and the standard call-to-action.
- Set up and maintain ManyChat Instagram auto-replies (keyword flows) so every lead gets an instant response.
- Run the monthly content-performance review with AI: pull the data, identify what worked and why, and build replicated content from the winners.

2. Lead Management & Sales Support
- Log every inbound lead into the Sales Funnel within one working hour, tagged with its source.
- Send the templated qualification message; score each lead A/B/C/D and act on the recommended action.
- Book qualified consultations into the Lead Agent's calendar and manage the schedule.
- Prepare the full pre-meeting pack — CMA, listing/buyer deck, cost sheets, forms — and a one-page brief so the Lead Agent walks in ready.
- Run nurture sequences for not-yet-ready leads; track and action follow-up dates (work the overdue list first each morning).

3. Transaction Coordination and Compliance to Singapore Real Estate Regulations
- Open and maintain each transaction file in the Seller/Buyer Journey tracker; mark every step Completed / Pending / Incomplete.
- Run AML/KYC and identity/ownership verification at the start of each file (CEA requirement).
- Coordinate vendors (photography, staging, floor plans), portal listings (PropertyGuru/EdgeProp/99.co), viewings and feedback.
- Liaise with lawyers, bankers/brokers and HDB portal submissions; track OTP, exercise deadlines, deposits, stamp duty and completion dates.
- Send proactive weekly client updates and milestone messages so clients never have to ask “what's happening?”

4. Client Care, Retention & Referrals
- Run the Post-Close Tracker for every completed client: thank-you, testimonial request, referral ask, and the 30-day / quarterly / annual touchpoints.
- Maintain the referral-partner contact rhythm and log referrals given and received.

5. Systems & Admin
- Keep the Business Tracker accurate and up to date daily; update the KPI Dashboard before each Monday review.
- Maintain the file/folder structure and naming conventions; keep the template library current.
- Use AI tools (with the brand context block) to draft content and comms efficiently — always with human review before anything goes out.

SKILL REQUIREMENT

Social Media Content Creation Admin Data Processing Customer Relationship Management

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Job Post	Reporter	Rank	Reason	Date

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Content/Admin Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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