Full Time
5
35
Aug 14, 2026
We're a music business coaching and artist development company helping aspiring music artists and producers build real careers.
We're hiring a Confirmation Specialist to call new leads the moment they come in and confirm booked appointments before they happen. Speed matters most in this role. The faster we reach a lead, the higher our close rate.
What you'll be doing:
Calling new leads immediately after they hit our system (partial applications, full applications, and confirmed appointments)
Confirming upcoming appointments by phone
Texting leads if you can't reach them by phone right away
Sending reminder texts ahead of scheduled calls
Following up with every no-show to reschedule and re-engage them
Logging every call, text, and outcome in our CRM (HighLevel)
What we're looking for:
Must be able to speak fluent English on phone calls — this is a core requirement, not a nice-to-have
Must be available to work 11:00 AM to 9:00 PM EST
Experience in appointment setting, sales, or high-volume outbound calling
Comfortable making a high volume of calls daily
Strong, clear texting and phone communication
Organized and able to manage a busy lead pipeline without dropping anyone
Experience with HighLevel or a similar CRM is a plus, not required
Reliable internet and a quiet space to make calls
To apply, please submit a video of your speaking, or a recording of a past call you performed.