Superior Property Group -
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TYPE OF WORK
Full Time
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SALARY
A range from $800 to $1,000 (USD) per month
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HOURS PER WEEK
40
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DATE UPDATED
Mar 23, 2026
Independent Contractor | Remote — Anywhere in the World | Full-Time, 40 hrs/week
About Superior Property Group
Superior Property Group is where real estate gets done right. We manage rentals, condo associations, and HOAs across Madison and southern Wisconsin — with the transparency, structure, and straight talk that property owners and residents actually deserve.
Our team spans the U.S., Mexico, the Philippines, and Uruguay. We're fully remote, deeply accountable, and built on trust.
About the Role
We're looking for a Condo Support Specialist who is the kind of person residents feel relieved to reach — calm, organized, and genuinely helpful. You'll be the frontline of communication for multiple condominium associations, keeping residents informed, solving problems before they escalate, and supporting the management team behind the scenes.
What You'll Do
Resident Support
Serve as the primary contact for residents via
Help residents navigate their Resident Portal and payment setup
Keep residents informed with timely, clear updates
Coordinate access for in-unit maintenance between residents and vendors
Maintain up-to-date resident contact records
Administrative Support
Log all interactions accurately in internal systems
Track, follow up, and resolve open requests across teams
Collaborate with maintenance, management, and accounting
Identify recurring issues and flag them proactively to management
Create and maintain FAQ scripts to improve future support quality
What We're Looking For
2–3 years in a similar administrative, front desk, or customer support role
Excellent English communication skills — written and verbal
Strong multitasking and time management in a fast-moving environment
Proficiency in Google Workspace and Notion (or similar tools)
Highly organized with a proactive, follow-through mindset
Property management or HOA experience is a plus
Bonus: Experience with process improvement or working in a startup environment.
Schedule & Availability
Monday–Friday, 40 hours/week
Must be available during at least 75% of core hours (8 AM–4 PM CST)
Quiet workspace required for calls
Internet: 10 Mbps minimum (15+ preferred)
Windows 8+ or iOS device, 8 GB RAM, 256 GB storage
What We Offer
$800–$1,000 USD/month
14 days paid vacation + 3 paid holidays annually
Reliable payments through Gusto
100% remote — work from anywhere in the world
A supportive international team that invests in your growth
How to Apply
We review every application personally. To be considered, submit all three — incomplete applications won't be reviewed:
Resume (in English)
Notion "About Me" page — share a public link
Video Introduction (max 2 minutes) via YouTube or Loom, covering: who you are and your background, your experience in property or HOA management, and why you want to join Superior Property Group
Make sure all links are publicly accessible. Please submit all applications and CVs in English.
Join us in this fully remote role and help streamline our Condo operations from anywhere in the world!
