Concierge Associate (Project Based)

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TYPE OF WORK

Part Time

SALARY

Php170.00 Per Hour

HOURS PER WEEK

20

DATE UPDATED

Oct 12, 2026

JOB OVERVIEW

We are seeking a motivated and customer-focused Insurance Customer Service Representative to join our growing team. If you enjoy helping customers, thrive in a fast-paced environment, and want to build a long-term career in the insurance industry, we'd love to hear from you.

Employment Type: Seasonal, Part-Time
Work Schedule: 11:00 AM – 3:00 PM Eastern Time (ET)
Working Hours: 4 hours per day


What You'll Do
* Provide exceptional customer service by assisting clients with policy questions and requests.
* Handle inbound customer inquiries via phone and email.
* Resolve customer concerns professionally and efficiently.
* Stay current on insurance products, underwriting guidelines, and company procedures.
* Work closely with agents and other team members to ensure outstanding client service.

Qualifications
* Previous experience in home, personal or commercial insurance as customer service, or any customer service role.
* Excellent verbal and written communication skills in both English and Spanish .
* Strong attention to detail and organizational skills.
* Ability to prioritize multiple tasks in a fast-paced environment.
* Professional, positive, and customer-first attitude.
* Comfortable learning new systems and technology.
* Must be authorized to work in the United States.

Tasks that will be assigned:
* Provide exceptional customer service by assisting clients with policy questions and requests.
* Handle inbound customer inquiries via phone and email.
* Resolve customer concerns professionally and efficiently.
* Stay current on insurance products, underwriting guidelines, and company procedures.
* Work closely with agents and other team members to ensure outstanding client service.

Skills & Experience:
* Previous experience in home, personal or commercial insurance as customer service, or any customer service role.
* Excellent verbal and written communication skills in both English and Spanish .
* Strong attention to detail and organizational skills.
* Ability to prioritize multiple tasks in a fast-paced environment.
* Professional, positive, and customer-first attitude.
* Comfortable learning new systems and technology.
* Ability to work a seasonal schedule of 4 hours per day.

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