Community Operations & Customer Service Specialist

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$3 to $6

: HOURS PER WEEK

40

: DATE UPDATED

Apr 30, 2026

JOB OVERVIEW

WE'RE HIRING!

Are you a people-person who LOVES to talk, motivate, and make things happen? Do you get energy from connecting with others and helping them succeed? Then keep reading — this role was made for you!
STEP 1: CREATE YOUR VIDEO (This Is How You Apply!)

Before you submit anything else, we need to see YOU! Record a short 2-3 minute video and tell us:
1. Your name and a quick intro about yourself
2. Why you're excited about working with the Digital Product Creators community
3. What makes you the perfect person to call and support our members every single day
4. How you use Go High Level and your experience with the platform
5. One fun fact about yourself!

No video = No application. Show us your personality — we want to meet YOU!
About the Role: You Will Be on the Phone Every Single Day
Let's be upfront: calling clients is the core of this position. You will be picking up the phone daily to welcome new members, re-engage inactive ones, and be the warm, energetic voice of our community. If you love connecting with people and have the gift of gab — you are going to thrive here!
Daily Client Calls (Your #1 Priority):

• Call and welcome every new member within 24 hours of sign-up — make them feel like a VIP from Day 1!
• Call Ultimate 5-Day Mentorship Experience sign-ups within 48 hours — catch them while they are fired up!
• Proactively call members who have gone quiet at the 15, 30, 45, and 60-day marks — be their accountability partner!
• Answer all incoming calls to the Digital Product Creators Customer Service line — you are the voice of our brand!

More Ways You'll Make an Impact:

• Host engaging sessions inside the Digital Product Creators Community — bring the energy!
• Train members to use Canva for stunning digital product banners and designs
• Manage the chat box during LIVE Zoom certification trainings
• Pitch upgrades to the $497, $997, and $1,997 Digital Marketing System plans
• Monitor and respond to support emails ---------- from 11:00 AM to 8:00 PM EST
• Interview top-performing members to create inspiring Case Studies and Success Blueprints

Required Skills & Experience:

• Go High Level (GHL) — REQUIRED: You must have hands-on experience with Go High Level. This is non-negotiable. We use GHL daily to manage pipelines, automations, and member communications.

• Proven customer service or client-facing experience — you are comfortable on the phone every day
• Canva experience (or willingness to learn quickly)
• Comfortable with Zoom and online community platforms
• Strong written communication for email support

Who Is This Perfect For?
• You LOVE talking to people and could make friends anywhere
• You are organized, reliable, and never drop the ball on follow-ups
• You are motivated by commissions and love seeing people win
• You can work independently and manage your time like a boss
• You are energetic, empathetic, and customer-obsessed

Ready to Join the Team?
Record your 2-3 minute intro video (make sure you tell us your Go High Level experience!), then submit your application today.

We cannot wait to meet you!

Digital Product Creators Community

SKILL REQUIREMENT

Customer Support Management Technical Support Phone Support

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Community Operations & Customer Service Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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