Community Manager

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TYPE OF WORK

Gig

SALARY

600/month

HOURS PER WEEK

20

DATE UPDATED

Feb 18, 2026

JOB OVERVIEW

**Community Manager / Customer Support VA – Hair Education Brand**

We run online coaching programs for hairstylists and need a friendly, organized Community Manager.

You will communicate with leads and students through WhatsApp and social media, answer questions, send links, and support customers.

You are the warm, helpful voice of our brand.

This role is customer service + light sales support.

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Responsibilities

Daily

* Reply to WhatsApp messages
* Answer FAQs
* Send webinar links
* Send payment links
* Welcome new students
* Moderate group chat
* Follow up with warm leads

Launch Week

* Send reminders
* Follow up with “Are you joining?”
* Handle objections using scripts
* Send replay links
* Collect testimonials

After Enrollment

* Onboard students
* Send weekly reminders
* Answer support questions
* Keep community active

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Tools

* WhatsApp
* Google Sheets
* Payment links
* Scripts - provided

-Starts as a gig with the ability to turn into a full-time job.

SKILL REQUIREMENT
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