Closing Operations Loan Coordinator

## Company Overview

Growing U.S.-based private lending company that specializes in real estate-backed lending solutions. The team values professionalism, accountability, responsiveness, and strong attention to detail. This role is an opportunity to become an integral part of the Closing Department, supporting loan transactions and helping ensure a smooth and efficient closing process.


## Position Overview

We are seeking a highly organized, detail-oriented, and proactive Closing Operations Coordinator to support our Closing Department.

This role is responsible for managing loan documentation, ordering title reports, organizing closing files, maintaining accurate records, and ensuring documentation is complete and properly stored throughout the closing process.

The ideal candidate is someone who takes pride in accuracy, communicates exceptionally well, enjoys collaborating with others, and thrives in a structured, fast-paced environment.

This is not a role for someone who prefers working in isolation.

**If you dislike meetings, avoid communication, or struggle with follow-through, please do not apply.**


## Key Responsibilities

### Closing Department Support

* Order title reports and related documentation
* Organize and maintain loan files throughout the closing process
* Review, categorize, and properly label closing documents
* File and maintain entity documentation
* Separate and organize large closing packages into individual documents
* Ensure all loan documentation is properly named, stored, and accessible
* Maintain document accuracy and completeness

### Administrative & Operations Support

* Track the status of assigned files and closing activities
* Maintain organized digital filing systems
* Assist with department projects and operational initiatives
* Follow established procedures while identifying opportunities for improvement
* Support the team in meeting deadlines and deliverables

### Team Collaboration

* Attend and actively participate in tea ---------- etings
* Communicate updates, progress, and challenges proactively
* Follow up on outstanding items without being prompted
* Collaborate effectively with internal stakeholders
* Escalate issues when necessary to avoid delays


## Non-Negotiable Requirements

### Exceptional Attention to Detail

Accuracy is critical in this role.

We are looking for someone who:

* Notices details others miss
* Double-checks their work
* Takes pride in producing error-free work
* Enjoys organizing information and documentation
* Follows processes consistently and accurately

### Strong Communication Skills

You must be an excellent communicator.

This includes:

* Professional written communication
* Clear verbal communication
* Confidence participating in meetings
* Providing updates without being chased
* Asking questions when clarification is needed

### Positive Personality & Ownership Mentality

We value people who:

* Take ownership of their work
* Are coachable and adaptable
* Bring solutions, not excuses
* Work well with others
* Have a positive, professional attitude

### Comfortable With Meetings

Communication and collaboration are important parts of this role.

**Do not apply if you:**

* Hate meetings
* Avoid collaboration
* Dislike giving updates
* Prefer working completely independently


## Preferred Qualifications

Candidates with experience in any of the following will be given strong consideration:

* Mortgage Processing
* Loan Processing
* Mortgage Closing
* Title Companies
* Escrow Services
* Real Estate Transactions
* Lending Operations
* Financial Services Administration
* Document Management

### Strong Plus

* Experience working with a U.S. mortgage company
* Experience supporting mortgage loan closings
* Familiarity with loan documentation and title processes
* Experience supporting U.S.-based teams


## What Success Looks Like

The person in this role:

* Maintains highly organized and accurate loan files
* Keeps documentation complete and easy to locate
* Communicates proactively and professionally
* Helps prevent issues before they become problems
* Follows through consistently
* Becomes a trusted member of the Closing Department
* Contributes to a smooth and efficient closing process


## Technical Requirements

* Reliable high-speed internet connection
* Quiet professional workspace
* Modern computer capable of multitasking
* Webcam and headset for meetings
* Ability to work full-time during assigned business hours

## How to Apply

Please submit:

1. Your updated resume
2. Your expected hourly rate
3. A brief summary of your experience related to lending, mortgage, title, escrow, real estate transactions, or document management
4. A recent Loom video introduction

### Loom Video Instructions

Please create a Loom video (2-3 minutes) covering:

* Tell us about yourself
* Walk us through your professional background
* Share a project or accomplishment you are proud of
* Describe a time when your attention to detail prevented a mistake
* Explain why you are interested in this role
* Tell us why you would be a great fit for this position

**Applications without a Loom video will not be considered.**