Client Support Specialist - Evening Shift

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: TYPE OF WORK

Full Time

: SALARY

₱300-350 PHP per hour

: HOURS PER WEEK

40

: DATE UPDATED

Oct 16, 2026

JOB OVERVIEW

Client Support Specialist - Evening Shift

About us: Centurion Real Estate Management (CREM) provides full-service property management across the Willamette Valley, combining professionalism, technology, and genuine care for owners and residents. We manage everything from single-family homes to multi-unit investments, focusing on long-term performance and exceptional client service.
Position summary: We're growing and looking for a reliable, organized, and proactive team member to support our property management team. This role covers leasing (applications, marketing and advertising of rental properties, and the lease-up process), resident relations, and maintenance coordination.

This role is ideal for someone detail-oriented, people-focused, and eager to learn the property management business. This is a 100% remote, full-time position.

Day-to-day responsibilities
This list covers the major duties of the job and is not all-inclusive. Employees may be expected to perform other job-related duties.

Tenant communication and resident relations
- Communicate with past, current, and prospective tenants
- Respond to emails and voicemails
- Answer main office line calls
- Answer prospective tenants on live chats
- Respond to and handle tenant complaints and other issues at the properties
- Message tenants to remind them to sign lease renewals
- Email messages, documents, and move-in checklists to incoming and outgoing tenants

Leasing and applications
- Assist with leasing calls, answering prospective tenants' questions about available properties
- Process prospective tenant applications
- Make rental reference calls and emails to landlords/owners
- Prepare lease agreements and process rent increases/lease renewals
- Schedule tenant viewings and assist with online showing software
- Enter new properties and tenants into Tenant Tech and AppFolio
- Manage tenant files
- Set up utilities for new properties, move-ins, and move-outs; contact utility companies if service is shut off during a turn
- Email welcome messages and checklists to newly added tenants
- Draft email correspondence

Marketing and listings
- Market and advertise listings, and find new ways to promote them
- Update website listings and articles and keep listings current
- Post listings on social media and upload property videos to YouTube and Facebook
- Help with rental market rent range studies and rental appraisals
- Keep an eye on competitors
- Maintenance coordination
- Assign work orders to maintenance techs and print work orders
- Request contractor bids and schedule vendors for property repairs
- Schedule property inspections and create work orders from them
- Make follow-up calls to tenants to verify repair work
- Email before/after repair photos and invoices to landlords
- Prepare maintenance reports
- Follow up with vendors and employees

Qualifications
- Strong organizational skills and attention to detail
- Ability to prioritize and follow up on emails
- Ability to work independently with little to no supervision at times
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to understand and follow oral and written directions well
- Establish and maintain professional relationships with staff and customers
- Super reliable, responsible, and proactive
- Upbeat and positive attitude with great customer service

Requirements
- Ability to speak, read, and write English fluently, with no to minimal accent
- Ability to speak, read, and write Spanish is a plus, but not required
- 1 or more years of property management or related experience
- Type 40+ WPM
- Intermediate computer skills, including working with spreadsheets (Excel or Google Sheets)
- Must be able to work from home in a quiet space
- Fast internet connection (minimum 40 Mb/s)
- Adequate computer (desktop with a larger screen preferred)
- Webcam for Zoom meetings
- Headset for phone and Zoom calls and meetings
- Be available as needed to handle day-to-day tasks

Job Posting Information
- Full-time, 40 hours per week, 100% remote
- Monday – Friday, 1:00 pm – 10:00 pm Pacific Standard Time (Includes a 1-hour lunch break)
- This position comes with 5 paid holidays each year, plus 4 days of paid time off.
- Pay rate based on experience in the range of ₱300-₱350 PHP/hr, paid bi-weekly through direct deposit

This is a general overview of the responsibilities for this position. It is meant to give a general outline of the duties, is not meant to be all-inclusive, and is subject to change at the discretion of the Property Manager.

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Client Support Specialist - Evening Shift

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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