Client Success Representative (Inbound Sales + Admin + Social Media)

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: TYPE OF WORK

Full Time

: SALARY

$4-5 per hour

: HOURS PER WEEK

TBD

: DATE UPDATED

May 12, 2026

JOB OVERVIEW

Cool Spaces Insulation is a fast-growing home service company based in Arizona. We help homeowners improve comfort, energy efficiency, and air quality through professional insulation services. We are looking for a highly motivated, fluent English-speaking Client Success Representative to become a key part of our team.

This is NOT just a receptionist role. We are looking for someone who is empathetic, organized, proactive, and confident speaking with customers over the phone. Your role is critical to helping us convert more leads into booked inspections while creating an excellent customer experience.

Main Responsibilities
Inbound Lead Calling & Scheduling
Respond quickly to inbound leads
Call homeowners who requested information
Build trust and create strong first impressions
Schedule free in-person inspections for our sales team
Follow up with unresponsive leads to increase conversion rates
Rehash old leads and help recover lost opportunities
Keep notes organized inside our CRM
Customer Success & Problem Solving
Handle customer concerns professionally and empathetically
Help resolve scheduling issues and callbacks
Maintain a calm, positive attitude under pressure
Ensure customers feel heard and taken care of
Administrative Support
Manage company email inbox
Organize customer communication
Help keep operations running smoothly
Assist with basic office/admin tasks
Social Media & Marketing Support
Post content on Instagram and Facebook
Upload photos/videos from completed jobs
Help maintain a professional online presence
Assist with creating hiring ads on Indeed when needed
Requirements
Fluent English (spoken and written)
Excellent phone communication skills
Friendly, confident, and professional personality
Strong empathy and customer service skills
Reliable internet and quiet workspace
Organized and detail-oriented
Comfortable learning new software and systems
Social media experience is a plus
Sales or appointment-setting experience is a BIG plus
Ideal Candidate

We are looking for someone who:

Takes ownership and solves problems
Responds quickly and communicates clearly
Is hungry to grow with a company long-term
Understands how important speed-to-lead is
Can make customers feel comfortable and confident
Compensation
Competitive hourly pay based on experience
Performance bonuses available based on booked appointments and lead conversion
Opportunity for long-term growth within the company
To Apply

Please send:

Your resume
A short voice recording introducing yourself
Your experience with phone sales, customer service, or appointment setting
Your internet speed test
Your availability and expected hourly rate

SKILL REQUIREMENT

Sales Management Office and Administration Communication

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Client Success Representative (Inbound Sales + Admin + Social Media)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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