Client Success & Marketing Lead

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TYPE OF WORK

Full Time

SALARY

PHP 40000

HOURS PER WEEK

40

DATE UPDATED

Aug 1, 2026

JOB OVERVIEW

Own our client relationships. Keep the pipeline full. Get paid when they grow.

About Mostro
Mostro is a Florida-based cybersecurity and compliance company serving mortgage brokers and regulated small businesses. We're growing fast and need someone who treats client relationships like long-term investments, not tickets to close.

About the role
This is a client-first role with marketing responsibilities — not the other way around. Your primary job is making sure existing clients are retained, expanding, and referring. Your secondary job is running the campaigns and content that keep new prospects flowing in. If you're the kind of person who spots an upsell opportunity in a routine check-in call, this is your role.

What you'll do

Serve as the primary relationship owner for existing clients across our companies
Identify and close upsell and expansion opportunities within the current book of business
Run marketing campaigns, content calendars, and email nurture sequences using our existing tools
Track client health metrics and flag churn risk before it becomes a problem
Collaborate directly with the CEO on messaging and positioning

What we're looking for

Proven account management or client success experience — show us a relationship you grew
Working marketing competency: campaigns, copywriting, basic funnel strategy. You don't need to be a CMO, but you can't be starting from zero
Bilingual English/Spanish is a strong plus
Self-directed. If you need someone to tell you when a client is ready for an upsell, this isn't your role

Compensation & structure
Full-time, long-term. Base salary plus uncapped commission on upsells and account growth. Base range discussed in first call — we're not hiding the number, we just want to calibrate to experience. The commission structure is designed so that a strong performer earns significantly more from growth than from base.

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