Client Success Manager – Healthcare Marketing Agency

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$600-$900/ month

: HOURS PER WEEK

48

: DATE UPDATED

Sep 25, 2026

JOB OVERVIEW

We're Recruiting a Client Success Manager!

Company: Allied Health Media
Job Type: Full-time
Work Setup: Remote
Working Hours: Mon-Sat / 9AM-6PM UK time

About Allied Health Media

Allied Health Media (Allied Health Media Limited) is a UK healthcare marketing agency, headquartered in London, founded by Abhay Patel in 2022. It helps private medical consultants grow their practices through AI-driven visibility and patient acquisition — ranking them top-3 on Google Maps and AI search to drive self-pay patient calls. Its core offerings include the 12-month Practice Authority Accelerator program, a website design/build service with ongoing retainer, and the Medical Authority Media Series for video and personal branding, all delivered through an in-house team spanning growth, CS, SEO, production, design, and development.

About the Role

As a Client Success Manager, you will be the main point of contact between our clients and our internal teams.

Your responsibility is not simply to respond to client messages. You will need to understand what the client needs, communicate it clearly to the appropriate team, track progress, identify problems early, and ensure clients are kept informed throughout the process.

You will work closely with our Development, SEO, Content, Design, and Management teams.

We are looking for someone who is organised, proactive, confident speaking with clients, and comfortable taking ownership.

Key Responsibilities

- Act as the main point of contact for assigned clients.
- Build and maintain professional, positive client relationships.
- Understand client requests, concerns, objectives, and priorities.
- Translate client requests into clear and actionable tasks for internal teams.
- Coordinate with Development, SEO, Content, Design, and other departments.
- Track project progress, deadlines, deliverables, and outstanding client requests.
- Follow up internally when tasks are delayed or blocked.
- Keep clients informed about progress, delays, changes, and next steps.
- Prepare for and attend client meetings and progress calls.
- Take clear meeting notes and ensure agreed actions are assigned and followed through.
- Identify potential problems before they become client complaints.
- Handle client concerns professionally and work with the team to find solutions.
- Ensure commitments made to clients are properly documented and completed.
- Review completed work before communicating completion to the client.
- Maintain organised client records, project updates, and communication history.
- Escalate urgent issues, missed deadlines, or client risks to management.
- Help improve internal processes based on recurring client issues or bottlenecks.

What We're Looking For

Required
- Previous experience in Client Success, Account Management, Project Coordination, Customer Success, or a similar client-facing role.
- Excellent written and spoken English.
- Strong communication and interpersonal skills.
- Comfortable communicating professionally with UK-based clients.
- Strong organisational and time-management skills.
- Ability to manage multiple clients and projects simultaneously.
- Ability to follow up consistently without needing constant supervision.
- Strong attention to detail.
- Ability to identify priorities and understand what requires urgent action.
- Confident handling difficult conversations or unhappy clients professionally.
- Comfortable working with different departments and holding people accountable for agreed actions.
- Reliable internet connection and a professional remote-working environment.

Preferred

Experience working in any of the following would be an advantage:
- Digital marketing agencies
- SEO agencies
- Website development agencies
- Healthcare or medical businesses
- WordPress projects
- Project management platforms
- CRM systems
- Google Workspace
- Slack, ---------- , ClickUp or similar tools

Technical expertise is not required, but you should be comfortable learning how website development, SEO, content, and digital marketing projects work.

Compensation

We offer a competitive, performance-based package tailored to your experience and skill level, with room to grow as you take on more responsibility. This is a long-term opportunity with a stable, growing agency — not a one-off gig — and we reward reliability and great work with real career progression.

Why Join Us?

Work on real client websites with modern design-to-code workflows (Figma to Elementor), not template rehashing.
Join a fast-growing team where your work has visible impact from day one.
Flexible, remote-friendly setup with a supportive, collaborative team culture.
Room to grow into more senior technical or leadership roles as the company scales.
Exposure to a variety of projects, tools, and industries — never the same day twice.
A team that values initiative, honest communication, and quality over busywork.

Ready to Join a Fast-Growing Team?

If you take pride in clean, pixel-perfect builds and love solving problems, we'd love to hear from you. Apply below and show us what you can do.

How to Apply

Please send us:

1. A short introduction about yourself.
2. Your CV/resume.
3. Your previous Client Success, Account Management, Project Management, or related experience.
4. Details of any experience working for a digital marketing, SEO, web development, or healthcare company.

Email: ---------- (please attach your CV and include your expected salary)

SKILL REQUIREMENT

Ads Management English Proficiency Client Relationship Management

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Job )	0.0126
Total Execution Time	0.0139

GET DATA

No GET data exists

MEMORY USAGE

1,511,384 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Client-Success-Manager-Healthcare-Marketing-Agency-1723784

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0072 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `employer_jobs` WHERE `job_id` = 1723784 LIMIT 1
0.0004	SELECT * FROM `employers` WHERE `employer_id` = 965180 LIMIT 1
0.0008	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1723784 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-09-27',ej.date_added) duration_days, DATEDIFF('2026-09-27',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-09-27',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1723784'
0.0008	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1723784
0.0006	`UPDATE employer_jobs SET hit_counts = '*Sep-04-2026=701Sep-05-2026=64Sep-06-2026=28Sep-07-2026=60Sep-08-2026=22Sep-09-2026=11Sep-10-2026=10Sep-11-2026=3Sep-12-2026=8Sep-13-2026=4Sep-14-2026=2Sep-15-2026=2Sep-16-2026=3Sep-17-2026=3Sep-18-2026=2Sep-20-2026=1Sep-21-2026=82Sep-22-2026=657Sep-23-2026=65Sep-24-2026=7Sep-25-2026=780Sep-26-2026=46**Sep-27-2026=2' WHERE job_id= '1723784'`
0.0006	`UPDATE employer_jobs SET monthly_hits = '***Sep-2026=2563' WHERE job_id= '1723784'`
0.0012	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1723784' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1723784
0.0007	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '965180' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1790477061
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Client-Success-Manager-Healthcare-Marketing-Agency-1723784
csrf-token	93dd7d611ab4b07ca50fca242e768b42

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.74
HTTP_DNT

Client Success Manager – Healthcare Marketing Agency

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?