Client Success Manager (CSM) + Account Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

$1000

HOURS PER WEEK

40

DATE UPDATED

Aug 4, 2026

JOB OVERVIEW

Job Title: Client Success Manager (CSM) + Operations Specialist

Company: Adstruct Digital
Type: Full Time, Remote
Salary: $600 - $1000 per month (based on experience)

About the Role

Gr8t Digital is a performance driven real estate marketing agency helping realtors, brokerages, and investors across the US and Canada generate qualified leads and booked appointments using Meta ads, automation, and GoHighLevel.

We are hiring a Client Success Manager + Operations Specialist who can manage client delivery end to end, keep accounts organized, and lead a remote team to execute at a high standard.

This is not a basic support role. You will be a key operator inside the business, owning client outcomes, internal follow-through, and team performance.

What You’ll Do

- Own client success across multiple real estate accounts

- Lead weekly client communication, updates, and performance reviews

- Coordinate the delivery team (media buyers, ISA, creatives, admins) to ensure tasks are completed on time

- Understand Meta Ads performance and help guide optimization priorities

- Work inside GoHighLevel to track pipelines, appointments, follow-up systems, and reporting

- Monitor KPIs like CPL, lead quality, booking rate, show rate, and follow-up speed

- Improve internal systems, workflows, and accountability across the team

- Handle escalations, protect client relationships, and keep clients confident and retained

What We’re Looking For:

- Fluent English (spoken and written)

- Proven CSM experience (agency experience preferred)

- Strong understanding of Facebook ads and what drives lead quality and conversion

- Strong working knowledge of GoHighLevel (pipelines, workflows, conversations, calendars, reporting)

- Experience leading and managing a team, holding people accountable, and keeping execution tight

- Organized, proactive, and confident communicating with clients

- Calm under pressure, solutions focused, and able to run operations without hand-holding

- Camera and Setup Requirement

This role requires frequent communication and leadership presence. You must have:

- A good quality camera

- A clean, professional camera setup (lighting, audio, stable internet)

- Confidence speaking on video for client calls and internal team communication

Why Join Gr8t Digital?

* High impact leadership role with real growth potential

* Work directly with the founders and leadership team

* Fully remote, performance focused culture

* Opportunity to grow into senior leadership as we scale

How to Apply:

Step 1: Apply here
----------

Want priority review? Do this after applying:
Send an email to ----------
with:

- A Loom video introducing yourself (2 to 3 minutes)

- Email subject line must be: (Your Name) CSM Priority Application

- In the email, include one sentence answering: What is your favourite sport?

We are expecting a high volume of applications, so if you want to stand out, follow the priority step.

VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0011
Controller Execution Time ( Jobseekers / Job )  0.0163
Total Execution Time  0.0182
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,507,424 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Client-Success-Manager-CSM-Account-Manager-1535985
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0091 seconds)  (Hide)
0.0004   SELECT *
                                
FROM exrates
                                WHERE rate_name 
'USD-PHP' 
0.0004   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1535985
 LIMIT 1 
0.0004   SELECT *
FROM `employers`
WHERE `employer_id` = 747147
 LIMIT 1 
0.0008   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1535985
AND `misc`.`idIS NULL 
0.0004   SELECT e.business_namee.logoe.websitee.rebill_datee.date_added member_datehitsDATEDIFF('2026-08-12',ej.date_added) duration_daysDATEDIFF('2026-08-12',e.rebill_date) duration_rebillej.*, e.deactivate FROM employers eemployer_jobs ej WHERE e.employer_id ej.employer_id AND
                                   ((
e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR 
e.employer_id '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-08-12',ej.date_added) <= 14 ))
                                   AND 
e.deactivate != AND ej.deleted AND job_id '1535985' 
0.0007   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1535985 
0.0011   UPDATE employer_jobs SET hit_counts '***Dec-16-2025=88***Dec-17-2025=78***Dec-18-2025=20***Dec-19-2025=19***Dec-20-2025=18***Dec-21-2025=8***Dec-22-2025=19***Dec-23-2025=9***Dec-24-2025=5***Dec-25-2025=2***Dec-26-2025=9***Dec-27-2025=5***Dec-28-2025=6***Dec-29-2025=7***Dec-31-2025=1***Jan-01-2026=2***Jan-02-2026=8***Jan-03-2026=5***Jan-04-2026=3***Jan-05-2026=6***Jan-06-2026=1***Jan-07-2026=7***Jan-08-2026=4***Jan-09-2026=1***Jan-10-2026=1***Jan-11-2026=1***Jan-12-2026=4***Jan-13-2026=1***Jan-14-2026=1***Jan-15-2026=3***Jan-16-2026=1***Jan-17-2026=1***Jan-18-2026=2***Jan-19-2026=4***Jan-20-2026=1***Jan-21-2026=3***Jan-22-2026=3***Jan-24-2026=3***Jan-26-2026=1***Jan-27-2026=1***Jan-28-2026=1***Jan-29-2026=1***Jan-31-2026=1***Feb-03-2026=2***Feb-08-2026=1***Feb-09-2026=1***Feb-11-2026=2***Feb-12-2026=1***Feb-13-2026=4***Feb-15-2026=1***Feb-16-2026=4***Feb-18-2026=1***Feb-19-2026=3***Mar-03-2026=1***Mar-05-2026=1***Mar-09-2026=3***Mar-10-2026=2***Mar-11-2026=1***Mar-12-2026=1***Mar-13-2026=3***Mar-16-2026=3***Mar-17-2026=2***Mar-23-2026=1***Mar-26-2026=4***Mar-30-2026=2***Mar-31-2026=1***Apr-01-2026=1***Apr-03-2026=1***Apr-04-2026=1***Apr-05-2026=2***Apr-21-2026=6***Apr-22-2026=1***Apr-23-2026=1***Apr-24-2026=1***Apr-25-2026=1***Apr-26-2026=1***Apr-30-2026=1***May-01-2026=1***May-04-2026=3***May-05-2026=2***May-06-2026=1***May-08-2026=1***May-11-2026=2***May-12-2026=1***May-13-2026=1***May-15-2026=1***May-16-2026=2***May-20-2026=1***May-21-2026=2***May-27-2026=1***May-30-2026=1***Jun-03-2026=1***Jun-06-2026=2***Jun-08-2026=7***Jun-09-2026=1***Jun-10-2026=2***Jun-14-2026=2***Jun-22-2026=2***Jun-23-2026=1***Jun-24-2026=2***Jun-26-2026=2***Jul-06-2026=1***Jul-07-2026=1***Jul-14-2026=1***Jul-15-2026=2***Jul-19-2026=3***Jul-23-2026=1***Jul-27-2026=1***Jul-31-2026=1***Aug-02-2026=1***Aug-04-2026=550***Aug-05-2026=37***Aug-06-2026=23***Aug-07-2026=23***Aug-08-2026=8***Aug-09-2026=2***Aug-12-2026=1' WHERE job_id'1535985'  
0.0006   UPDATE employer_jobs SET monthly_hits '***Dec-2025=294***Jan-2026=71***Feb-2026=20***Mar-2026=25***Apr-2026=17***May-2026=20***Jun-2026=22***Jul-2026=11***Aug-2026=645' WHERE job_id'1535985'  
0.0007   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id '' AND job_id '1535985' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1535985 
0.0025   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '747147'
AND `date_added` >= '2022-06-08' 
0.0004   select from teasers 
0.0003   SELECT FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)