Client Success Manager

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: TYPE OF WORK

Full Time

: SALARY

N/A

: HOURS PER WEEK

TBD

: DATE UPDATED

Mar 20, 2026

JOB OVERVIEW

Client Success Manager (Remote – Full Time | $1,200/month USD)

We are a fast-growing international marketing agency working with fitness and martial arts businesses around the world.

We are looking for a high-level Client Success Manager from the Philippines who can take ownership of client relationships, drive retention, and ensure an exceptional client experience.

This is not an entry-level role — we are looking for someone experienced, proactive, and highly reliable.

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Your Role

As our Client Success Manager, you will:
• Manage and nurture client relationships daily
• Ensure clients are satisfied, retained, and growing
• Proactively identify issues before they become problems
• Communicate clearly via email, chat, and video calls
• Coordinate internally with our team to deliver results
• Take ownership of client accounts (not wait to be told what to do)
• Follow up consistently and professionally
• Help improve systems and processes over time

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Requirements (MUST HAVE)
• 5+ years experience in Customer Service, Client Success, or Account Management
• Excellent spoken and written English (advanced level)
• Strong communication and relationship-building skills
• Highly organised and detail-oriented
• Able to work independently without constant supervision
• Proactive mindset — you solve problems before being asked
• Comfortable being responsible for multiple clients at once
• Stable internet connection and professional remote setup

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Ideal Candidate

You are someone who:
• Takes ownership and pride in your work
• Communicates clearly, confidently, and professionally
• Is calm under pressure and solution-focused
• Knows when to take initiative and when to ask for help
• Wants a long-term role and to grow with a company
• Understands client retention is key to business success

—————

Top Skills Required
• Excellent client communication and relationship-building skills
• Proactive problem-solving and ability to work independently
• Strong focus on client retention and long-term account success

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Compensation
• $1,200 USD/month (full-time)
• Paid monthly
• Long-term role with growth opportunities

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???? How to Apply (IMPORTANT)

To be considered, please follow these steps:
1. Start your application with the phrase: “Client Success Pro”
2. Send a short video (1–2 minutes) introducing yourself and your experience
3. Include:
• Your previous experience in client success/customer service
• Why you are a good fit for this role
• Your internet speed (screenshot)
• Your resume

Applications that do not follow these steps will not be considered.

SKILL REQUIREMENT

Project Management Problem Solving Client Relationship Management

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Client Success Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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