Client Success Credit Specialist

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: TYPE OF WORK

Part Time

: SALARY

$5/hour

: HOURS PER WEEK

20

: DATE UPDATED

Aug 14, 2026

JOB OVERVIEW

NOW HIRING: Client Success Credit Specialist
(Remote, Part-Time)
PLEASE READ THE ENTIRE POSTING AND FOLLOW INSTRUCTIONS TO BE CONSIDERED.

About the Role
My Boss Financial Solutions is looking for an experienced and client-focused Client Success Credit Specialist to join our growing team. This role is a hybrid between credit repair expertise and client relationship management. You will not only dispute negative items but also proactively celebrate client wins, track progress, and ensure a world-class client experience.
You MUST have direct credit repair experience. Applications without it will not be considered.
This is a remote, part-time position starting at $5 USD per hour**, with an increase to **$6 USD per hour after a successful 90-day probationary period based on performance, consistency, communication, and results.

Must-Have Experience and Skills
Minimum 2 years of direct credit repair experience.
Proficiency with DisputeFox CRM software.
Strong knowledge of consumer law and legal-based dispute strategies.
Expertise in credit sweep processes.
Proven ability to remove negative items quickly, including:
Late payments.
Collections.
Charge-offs.
Experience tracking client progress and updating records accurately.

Key Responsibilities
Client Success and Communication
Respond to client inquiries through email, portal messages, text, or phone calls (whichever is necessary) within a reasonable timeframe, such as by the end of the business day or first thing the next business day.
Respond to tea ---------- mbers and management within 15 minutes during working hours.
Proactively follow up with clients to ensure their questions are answered and their needs are met.
Acknowledge and confirm receipt of any documents uploaded or sent by clients in a timely manner.
When no disputes are scheduled, proactively check client files for results and call clients to congratulate them on their progress.
Ensure all client proof of address is updated within 90 days.
Upload client results and documentation to the designated Google Drive folder.
Daily Operations and Reporting
Complete all assigned dispute tasks daily with speed and accuracy.
Update Google Sheets tracking daily.
Send a Start of Day (SOD) check-in email each morning to confirm your availability, outline your daily priorities, and flag any urgent client matters.
Submit a detailed End-of-Day (EOD) report summarizing completed work and tasks.
Compliance and Ethics
Sign a Contract, Non-Disclosure Agreement (NDA), and adhere to all Standard Operating Procedures (SOPs).
You must not work with another credit repair company or client outside of My Boss Financial Solutions to avoid any conflict of interest. This role requires your full focus and commitment to our clients and team.

Ideal Candidate Profile
We are looking for someone who is:
Trustworthy and transparent. Clients and team rely on you.
Organized and detail-oriented. Accuracy matters in credit repair.
A strong communicator. Responsive, clear, and professional.
A team player who can also work independently and manage their own time.
Results-driven. Focused on producing fast, measurable outcomes for clients.
Committed and loyal. Dedicated to serving our clients exclusively.

Compensation and Growth
Starting Pay: $5 USD per hour (firm).
After 90 Days: Increase to $6 USD per hour upon successful performance review.
Performance Bonuses: Available for excellent work, consistency, and outstanding client results.
Growth Opportunities: High performers are considered for advancement as the team expands.

How to Apply
The ONLY way to apply is by sending an email to:
----------
Applications submitted through this platform or via direct messages will NOT receive a response.

Your Application MUST Include:
A brief introduction in the email.
Completion of the job application Google Form: ---------- .
A 1-minute intro video sharing:
Your background and experience in credit repair.
Your experience with DisputeFox, consumer law, and credit sweeps.
Why you are a great fit for this client-success-focused role.
IMPORTANT: The intro video is REQUIRED. Applications without a video will NOT be considered.

We are looking for someone ready to start ASAP. If you meet all the requirements and are excited to help clients rebuild their financial futures, we want to hear from you!

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Client Success Credit Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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