Client Success + Bonuses (Loom Voice Updates (not video) + WhatsApp) – Marketing Agency

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TYPE OF WORK

Any

SALARY

$4-$8 USD/hr

HOURS PER WEEK

40

DATE UPDATED

Mar 7, 2026

JOB OVERVIEW

Role Summary

We’re a marketing agency working with Podiatrists accoss the UK and Aus and we need a VA who can communicate clearly, summarise information fast, and send professional client updates using Loom voice recordings and WhatsApp.

This role is mainly about communication + execution, not “admin busywork”.
You’ll act like a proactive assistant who helps things move forward without needing constant follow-ups.


Key Responsibilities

- Record Loom voice updates to explain tasks, results, and next steps
- Organise our website developer to make small website changes
- Send WhatsApp updates to clients in a clean, confident, professional tone
- Organise information into simple checklists and next actions
- Ask questions when something is unclear (instead of guessing)
- Proactive in quickly replying to the clients on WhatsApp
- Must understand when a client might need extra support if results are down
- Must be able to send a daily end-of-day updates


Payment Bonus:

- You get a bonus based on how long you keep clients
- You get a bonus if you upsell customers
- A pay review will happen after 30 days if you perform well

You’re a Good Fit If You…

- Speak and write clear, fluent English
- Can explain things simply and confidently
- Take initiative and think like an operator
- Are reliable with deadlines and follow instructions closely

Tools you will use:

- Loom
- WhatsApp
- ClickUp
- Google Sheets

Please complete to finalise the submission:

Short Loom introducing yourself (1–2 mins) with the camera on
1. Your name + location/timezone
2. Your experience supporting businesses/clients
3. Why you’re a fit for a communication-first VA role
4. Your availability + how fast you can reply during work hours

- Start the application with "Dog", or you won’t be considered.
- Please follow the Loom video linked below, as you will be recording a variant of this.
It doesn’t need to be word-for-word — just match the same structure and key points. Please have the camera off for this.

When you record your Loom, please make sure you have the website open on-screen:
---------- /

Loom reference video:
---------- /share/564b036515f ---------- f062dd9c0b203

We will start off with a paid trial if we are happy with your application

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