Client Intake Specialist

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TYPE OF WORK

Full Time

SALARY

$6 USD/ hour

HOURS PER WEEK

40

DATE UPDATED

May 29, 2025

JOB OVERVIEW

Ruane Attorneys is a growing criminal defense firm with offices in Shelton and New Britain. Our office environment is friendly, but fast paced.

Ruane Attorneys is hiring the right person for a Client Intake Specialist position in our New Britain, CT office.

Client Intake Specialist handles interviews and intake lawyer support. This requires phone contact with prospective clients.

Candidates should enjoy working with people and have the ability to understand and respond to the needs of clients and potential clients. Candidates should enjoy a fast-paced environment, work well independently, have enthusiasm for criminal defense law, and have strong interpersonal and communication skills. Bi-lingual in Spanish and English is a plus.

Our tea ---------- mbers are committed to each other and the growth of the firm.

Do you like people? Enjoy talking to them? Do you have and maintain to-do lists to get tasks done timely? This might be the right job for you.

Prefer to figure things out on your own and don’t like talking to people? This is not the right role for you.

Responsibilities
Conveys confidence on the phone;
Sets the tone and the pace of the client phone call;
Shows empathy and compassion to clients and puts them at ease during their difficult time;
Treats a call at 4:30pm on a Friday with the same care and compassion as one at 10am on a Monday;
Demonstrates exceptional communication skills;
Proficient in typing;
Strong multitasking skills

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