Client Coordinator (Remote – U.S. Business Hours)

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TYPE OF WORK

Full Time

SALARY

Competitive salary based on experience

HOURS PER WEEK

40

DATE UPDATED

Apr 9, 2026

JOB OVERVIEW

About Us:
We are partnering with a growing U.S.-based home care agency dedicated to delivering compassionate, reliable care to clients in their homes. We are seeking a detail-oriented and organized Assistant Client Coordinator to join the team remotely from the Philippines as an Independent Contractor.

Role Overview:
As an Assistant Client Coordinator, you will support administrative and coordination functions related to client services, ensuring accurate documentation, system updates, and operational tracking. This role helps maintain continuity of services while reducing administrative burden on Client Managers and On-site Coordinators. The position requires working U.S. business hours to support real-time coordination and service efficiency.

Key Responsibilities:
Update client profiles and service records in home care systems (WellSky/Personal Care)
Assist with insurance eligibility checks and service documentation
Support follow-ups with client regarding service provided updates
Maintain service tracking reports and coordination logs
Assist with documentation organization and system maintenance
Coordinate administrative aspects of service adjustments
Prepare and maintain monthly reports regarding client updates and service issues
Support overall coordination processes to ensure continuity of care services
Phone intake for private paying clients, book in-person assessments

Requirements:
Bachelor’s degree in Business, Office Administration, or related field preferred
At least 1 year of experience in administrative coordination or healthcare/home care support
Familiarity with healthcare or home care documentation processes is preferred
Strong organizational and data management skills
Ability to manage multiple coordination tasks simultaneously
Able to work with minimal supervision
Experience with systems like WellSky or similar platforms is an advantage
Excellent written and verbal communication skills
Ability to work consistently during U.S. business hours
Reliable high-speed internet connection and a quiet, dedicated workspace
Commitment to being part of a small, growing remote team
Agrees to undergo HIPAA and Cybersecurity training


What We Offer:
Competitive salary based on experience
Opportunity for bonuses based on performance
Remote work with flexible but consistent U.S. hours
A supportive team environment focused on growth and quality care

HOW TO APPLY?
Please email the following information to ---------- with the subject line "Assistant Client Coordinator":
Resume/CV
3-minute (or less) video introducing yourself and why you would be a good fit for the role
Cover letter, which includes "Assistant Client Coordinator" in the first paragraph and addresses specific requirements mentioned in the ad
Personality profile – As a tool to help get to know you better, please go to this specific site and answer the questions. Once completed, take a screenshot of the results (pie chart) and email it back. There is an optional report to download once you complete the quiz, but do not do that. There is a charge for that. The pie chart results will be sufficient.
----------

For inquiries, please email ----------

Please only apply for this role if you have the following home office requirements:
Perfectly working noise-cancellation headset with microphone and webcam
Must have a reliable computer and stable internet connection of at least 100 Mbps
Quiet room with no distractions or background noises
Must have a backup plan if power goes out or if internet connection becomes unstable during your shift

Must submit complete requirements to be considered.

Qualified applicants will be notified via email of their interview schedule.

For any inquiries, email ----------

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