Client Coordinator – Phone, Sales & Operations | Full-Time Remote | A$1,500/month

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: TYPE OF WORK

Full Time

: SALARY

$1250p/m

: HOURS PER WEEK

33

: DATE UPDATED

Aug 3, 2026

JOB OVERVIEW

Client Coordinator – Phone, Sales & Operations | Full-Time Remote | A$1,250/month

To apply:
----------

We’re an established physiotherapy clinic in Melbourne looking for an experienced Client Coordinator to become a trusted, long-term part of our small team.

This is a live, client-facing role combining:
*incoming phone calls
*new-client enquiries and conversion
*appointment scheduling
*client follow-up
*diary management
*communication and clinic organisation

We’re looking for someone who is:
*Heart-first and service-led
*Warm, confident and persuasive on the phone
*Highly organised and consistent
*Emotionally intelligent and comfortable leading conversations
*Confident handling questions and objections
*Ownership-minded and solution-focused
*Coachable, dependable and committed to becoming excellent
*Team-first and aligned with Joy, Courage, Service, Stewardship and Connection
*Highly adaptable

Looking for a stable, long-term role, rather than something temporary

Hours & Schedule
A$1,250 AUD/month
Amazing hours - 32.5 core hours per week, Monday–Friday
You will rotate between two Melbourne-time shifts:
Early shift: 8:00am–3:00pm
Late shift: 1:00pm–8:00pm

This gives the team shared responsibility across the clinic day while keeping each individual shift to 7 hours.

There is also a **very light** rotating weekend responsibility.
On your rostered Saturday or Sunday, you’ll simply reply by SMS to any new GoHighLevel enquiries that come through - no calls.This usually means around 1-3 enquiries across the day, taking about 5 minutes each. Your phone will notify you when a new enquiry arrives.

No graveyard shifts.
When Melbourne daylight saving changes, the equivalent Philippines hours move by one hour.
Please only apply if you can genuinely and consistently commit to the roster long-term.

Cover & Teamwork
Because there are two Client Coordinators, both people will be trained across the full role.
If your teammate is unexpectedly unavailable, you may occasionally be asked to provide extended clinic coverage, typically 8:00am–5:00p ---------- lbourne time.
Any additional hours required for this coverage are paid separately at double the normal hourly rate.

What We Offer
*Clear systems and structured training
*Daily team support
*Ongoing development
*Predictable working hours
*Shared responsibility rather than operating alone
*Australian public holidays and our Christmas closure (13 days a year) you will only do minimal lead/comms coverage of approx 30mins a day
*Recognition and additional benefits as trust, reliability and contribution grow over time
*A stable role where you can genuinely become part of the team

We care about creating an environment built around stability, belonging, responsibility and mutual care.
In return, we’re looking for someone who brings genuine ownership, consistency and stewardship to their role.

If you’re looking for something casual, something to fit around another full-time job, or a role where you can choose your own hours, this won’t be the right fit.
If you want to settle into a long-term role and become a trusted part of a small Australian healthcare team, we’d love to hear from you.

Apply here:
----------

SKILL REQUIREMENT

Sales Operation Management Customer Relationship Management

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Client Coordinator – Phone, Sales & Operations | Full-Time Remote | A$1,500/month

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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