Claims Virtual Assistant

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: TYPE OF WORK

Full Time

: SALARY

500

: HOURS PER WEEK

40

: DATE UPDATED

Mar 2, 2026

JOB OVERVIEW

We are seeking a dedicated and detail-oriented Virtual Assistant to support our team in assisting U.S. Veterans with the preparation and processing of their VA disability claims. The ideal candidate should have strong organizational skills, excellent communication abilities, and a deep sense of empathy and respect for Veterans.

Responsibilities:
• Assist in gathering, organizing, and reviewing documentation needed for claims.
• Draft, edit, and format personal statements, buddy letters, and medical evidence summaries.
• Maintain accurate records of client files and claim progress.
• Communicate with Veterans (via email, chat, or phone calls) to collect necessary information.
• Provide administrative support as needed (data entry, scheduling, follow-ups).

Requirements:
• Previous experience in VA disability claims processing or legal/medical administrative support preferred.
• Strong English communication skills (written and verbal).
• High attention to detail and ability to handle sensitive/confidential information.
• Proficiency with Microsoft Office or Google Workspace.
• Reliable internet connection and ability to work remotely.
• Empathy, patience, and a commitment to serving Veterans.
• Can work night shifts to follow multiple U.S time zones.

Preferred Qualifications:
• Familiarity with VA forms (21-526EZ, 21-4138, 21-2680, etc.).
• Experience drafting letters, summaries, or medical support documents.
• Background in Admin, customer service, medical, or claims support roles.

Work Hours:
• 8 hours a day, 40 hours a week.

Compensation:
• Competitive monthly pay
• Opportunities for growth and long-term work.
• 13th Month Bonus.
• Monthly Bonus from Coaches based on productivity / performance.

How to Apply:
Please submit the following:
1. Your resume/CV to: ----------
2. A short cover letter explaining your experience with U.S. Veterans’ claims or related administrative work.
3. A short video of introducing yourself and why do you consider yourself a good fit for this position?

Good luck!

SKILL REQUIREMENT

Email Support Phone Support Administrative Support

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Claims Virtual Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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