Case Manager Assistant

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: TYPE OF WORK

Full Time

: SALARY

$5-8 USD per hour

: HOURS PER WEEK

40

: DATE UPDATED

Apr 23, 2026

JOB OVERVIEW

Now Hiring: Case Manager Assistant (Remote – Philippines)
THE INKELL FIRM
Updated: 4/22/2026

???? Pay: $5–$8 USD per hour • Up to 40 hours/week • 100% Remote

?? Applications without an uploaded video will not be considered. Instructions below.

About The Inkell Firm
The Inkell Firm is a personal injury law firm based in Wilmington, Delaware, USA. We represent clients in motor vehicle a ---------- , premises liability, workers’ compensation, medical malpractice, nursing home abuse, and wrongful death cases.
We are a values-driven team and we hire based on culture first. Our five core values are Integrity & Transparency, Innovation & Excellence, Client-Centricity, Collaboration & Teamwork, and Accountability & Responsibility.
Our Philippine Team
Six of our current tea ---------- mbers are based in the Philippines — and several of them started in this exact role. We have a strong track record of promoting Case Manager Assistants into more senior positions as they grow with the firm. We are proud of our Philippine team and are actively looking to expand it.
We value the work ethic, communication skills, and dedication we have consistently seen from our Philippine colleagues. If you are looking for a long-term opportunity with a firm that invests in its people, this is it.
The Role
This is a fully remote, full-time-eligible position supporting our pre-litigation case managers. You will help keep client cases moving by tracking deadlines, gathering records and documents, maintaining our case management system, and communicating with the team. No prior legal experience is required — we provide training on our systems and processes.
U.S. business hours are required. Strong spoken and written English is essential.
Responsibilities
• Support case setup, document gathering, and intake checklists.
• Prepare basic client communications as assigned by pre-litigation case managers.
• Flag overdue client contacts or case milestones for Intake Team review.
• Submit ER, urgent care, and treating physician record requests within 48 hours of assignment.
• Request updated PIP (Personal Injury Protection) logs every 90 days.
• Track records, bills, and medical expenses; ensure accurate entry in Filevine within 15 days of receipt.
• File records and documents properly in Filevine and Egnyte.
• Confirm records and bills are received within 45 days and uploaded to the correct Filevine fields.
• Maintain confidentiality and professionalism in all client and firm communications.
• Other tasks as assigned by attorneys and case managers.

Qualifications
• Fluent English required – strong written and oral communication skills are non-negotiable.
• High attention to detail with the ability to manage multiple active files simultaneously.
• Strong organizational and time-management abilities.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Experience with case management software; Filevine experience is a strong plus (training provided).
• Self-motivated, reliable, and comfortable working independently in a remote environment.
• Team-oriented with a positive, solutions-focused attitude.
• Maintains confidentiality and professionalism at all times.

Preferred Qualifications
• Prior experience in personal injury, insurance claims, or legal support.
• Familiarity with medical records, billing, and common PI treatment timelines.
• Background as an insurance adjuster or in a claims-handling role.

How to Apply – Video Resume Required
We want to get to know you before we meet you. All applicants must complete and submit a 3–5 minute video resume. In your video, please introduce yourself, walk us through your relevant background, and tell us why you are a strong fit for The Inkell Firm specifically.

Upload your video here: ----------

Please also email your resume to ----------

?? Applications without an uploaded video will not be considered.

SKILL REQUIREMENT

Case Management

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Case Manager Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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