Care Concierge (2026)

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: TYPE OF WORK

Full Time

: SALARY

600-800

: HOURS PER WEEK

40

: DATE UPDATED

Mar 10, 2026

JOB OVERVIEW

Join Our Innovative and Impactful Team as a Remote Care Concierge!
We invite you to join us in making a difference in the lives of families and individuals seeking autism diagnosis, with the flexibility and autonomy provided by contracted remote work. At Autism Diagnosis Group, we are at the forefront of transforming autism diagnosis and support.

Company: Autism Diagnosis Group
Location: Remote

About Us:
Autism Diagnosis Group is a pioneering startup dedicated to transforming the landscape of autism diagnosis through remote evaluations. Our mission is to provide accessible, comprehensive, and accurate autism diagnostic services to individuals and families, regardless of their location. We are looking for passionate individuals to join our innovative team.

Position Overview:
We are seeking a dedicated Care Concierge to be the primary point of contact for our clients. The Care Concierge will help families and individuals schedule autism diagnostic evaluations, support them in assembling pre-visit assessments, guide them through the diagnostic process, and provide additional support after a diagnosis, while representing our company with professionalism and empathy.

The Process:
As part of the interview process, we may you to do a small presentation so please only apply if you are able to do a presentation. Also, as we get a lot of interview requests, in your request, please indicate why this would be a good opportunity for you, a little about your background and, most importantly, what is the answer to 3+9. Yes, its a very simple answer, but we want someone who will pay attention to details and be interested in this job.

Key Responsibilities:
• Assist families and individuals in scheduling autism diagnostic evaluations
• Walk clients through the diagnostic process and set expectations
• Collect and verify necessary information (e.g., insurance, pre-visit assessments) ahead of upcoming appointments
• Serve as the face of the company, providing excellent customer service and support
• Communicate effectively with clients, addressing any questions or concerns
• Maintain accurate records and documentation
• Help patients navigate care following a diagnosis (e.g., research clinicians/care centers in their area and provide a referral)
• Perform ad hoc research projects to help improve our team's operations

Qualifications:
• Fluency in English, ability to work largely EST or PST hours
• Private work-from-home set-up to avoid disruptions
• Excellent communication and interpersonal skills
• A resourceful and resilient attitude, ability to manage your own work
• Strong organizational skills and attention to detail
• Experience in customer service
• Proficient in Microsoft Office and experience with EHR systems is a plus!

What We Offer:
• Competitive compensation
• Flexible remote working opportunities
• A supportive and innovative work environment and the opportunity to make an impact in the field of autism diagnosis

SKILL REQUIREMENT

Healthcare Patient Care Client Relationship Management

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Care Concierge (2026)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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