Call Sales & Booking Agents for UK

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TYPE OF WORK

Full Time

SALARY

from $5/hour

HOURS PER WEEK

60

DATE UPDATED

Mar 2, 2026

JOB OVERVIEW

Are you confident on the phone, quick with details, and good at turning enquiries into confirmed bookings?

We’re a UK-based rubbish removal company serving customers across London, and we’re looking for a full-time remote Customer Support & Sales Agent to join our team.

Important: Start your application with the word london

This role is ideal for someone who enjoys speaking with customers, handling fast-moving enquiries, and helping people book the right service quickly and efficiently. You’ll need to be organised, commercially minded, and comfortable working in a busy operational environment.

What you’ll be doing

Answering inbound calls and messages from customers

Asking the right questions to understand the job properly

Collecting booking details such as postcode, type of waste, item list, floor level, access, parking, and preferred time slot

Preparing quotes using our pricing structure and service rules

Converting leads into confirmed bookings

Following up missed calls, open enquiries, and warm leads

Updating records accurately and keeping communication clear and professional

What we’re looking for

At least 2 to 3 years of call centre experience

Previous sales, booking, telesales, or closing experience

Strong spoken and written English

Clear, confident phone manner

Good listening skills and strong attention to detail

Ability to handle objections and move conversations towards a booking

Comfortable working independently from home

Reliable attendance and consistency

This role would suit someone who is

Fast to learn and able to follow processes

Commercially aware and results-focused

Calm under pressure

Comfortable in a direct, fast-paced service environment

Confident communicating with both customers and operational teams

Nice to have:

Experience in home services, removals, cleaning, maintenance, or trades

Experience dealing with UK-based customers

Familiarity with quoting, dispatch, bookings, or lead follow-up

Remote work requirements

Stable internet connection

Good-quality headset

Quiet home working environment

Computer/laptop suitable for full-time remote work

Working schedule

10 hours per day

6 days per week

Night shift in the Philippines
aligned with UK business hours

Training : Successful applicants will receive training on our services, pricing, quoting process, and booking procedures.

How to apply

Please send:

Your updated CV/resume

A short introduction of 1 to 2 paragraphs explaining your call centre and sales experience

A short voice recording or intro video, if available

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