Call Center Manager (Long-term Career, EXPERTS ONLY)

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: TYPE OF WORK

Full Time

: SALARY

2000

: HOURS PER WEEK

TBD

: DATE UPDATED

Mar 23, 2026

JOB OVERVIEW

We're hiring a Call Center Manager for our growing home improvement company!
We're seeking an experienced leader to manage our outbound/inbound calling team focused on setting high-quality appointments for roofing and other home improvement services (e.g., siding, windows, gutters, etc.).

Pay:
-Hourly + a team performance bonus. The better you are at building a team, the more you make! Can easily make ~$2k/mo just in bonuses.

Key Requirements:
-Proven experience managing teams of 10+ callers (appointment setters, telemarketers, or similar roles) in a fast-paced call center environment
-Direct hands-on experience in setting appointments specifically for roofing, remodeling, restoration, or other home improvement/trade services
-Strong track record of driving KPIs like contact rates, booking rates, show-up rates, and conversion
-Ability to hire, train, coach, motivate, and performance-manage callers to hit and exceed targets
-Comfortable with scripting, objection handling, lead qualification, and optimizing call processes

Schedule:
-Full-time, Monday through Saturday
Hours: 10 AM – 6 PM Eastern Daylight Time (must be available and working these hours reliably)

This is a long-term career opportunity for someone who wants stability, growth, and to build something lasting with a company that values results and team development. We're looking for a committed leader ready to grow with us...not a short-term gig.

How to Apply:
-Reply with the exact phrase "I am your call center manager" in your message, and include a Loom video (1-3 minutes) where you introduce yourself and cover (DO NOT SEND A PRE RECORDED LOOM):
1. Your relevant experience managing call teams and setting home improvement/roofing appointments
2. Your approach to leading a team, hitting targets, and handling challenges
USE THE CODE WORD BANANA AT THE BEGINNING OF YOUR VIDEO.
3. Why you're the right person for this long-term role and excited about this opportunity

Serious applicants only! Applications without the phrase and Loom video will not be considered.

If this sounds like you, we want to hear from you! Apply now. ????

SKILL REQUIREMENT

Outbound Sales Call Center Operations Management Outbound Calls

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Call Center Manager (Long-term Career, EXPERTS ONLY)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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