CSR with Jobber

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TYPE OF WORK

Full Time

SALARY

N/A

HOURS PER WEEK

TBD

DATE UPDATED

Aug 20, 2026

JOB OVERVIEW

Virtual Assistant | CSR with Jobber Experience Required
Remote | Full-Time | U.S. Customers

About the Role
We’re looking for a proactive Virtual Assistant / Strategic Partner to support a growing holiday lighting business. You’ll help manage customer calls, leads, scheduling, CRM, and daily operations while helping build processes from the ground up.

Key Responsibilities
Answer inbound calls and respond quickly to new leads.
Follow up with prospects and ensure no leads are missed.
Schedule estimates and installation appointments.
Manage customer communication and confirmations.
Maintain leads and customer records in Jobber/CRM.
Track estimates, follow-ups, and the sales pipeline.
Provide general administrative and operational support.
Help create SOPs and improve processes as the business grows.

What We’re Looking For
Excellent spoken and written English.
Natural, professional, and conversational phone presence.
Customer service, VA, appointment setting, or administrative experience.
Strong follow-up, organization, and attention to detail.
Comfortable working independently and taking ownership.
Tech-savvy and able to learn new CRM systems quickly.
Experience with U.S. customers or home-service businesses is a plus.
Jobber/CRM experience is a plus.

Ideal Candidate: Someone proactive and dependable who can become a long-term Strategic Partner and help build the operational foundation of a growing business.

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