CRM and Sales Operations Lead – UK B2B Technology Platform

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: TYPE OF WORK

Full Time

: SALARY

1100

: HOURS PER WEEK

40

: DATE UPDATED

Feb 17, 2026

JOB OVERVIEW

Job Title
Revenue Operations Lead – UK B2B Infrastructure Platform

Salary: Compensation based on CRM expertise and revenue operations experience.

Location
Remote – Philippines (UK Time Overlap Required)

Employment Type
Full-Time (40 hours per week)
Must work UK hours (approximately 9:00am–5:00pm UK time)

About the Company

We are a UK-based B2B technology platform operating in a regulated professional services market. Our product modernises a national submission workflow currently dominated by legacy systems.

We are in a rapid growth phase, executing high-volume founder-led outbound and building a structured revenue engine. Precision, discipline and operational control are critical.

This is not a general virtual assistant role. This is a high-responsibility revenue operations position.

The Mission

You will take full ownership of CRM discipline, pipeline control and real-time follow-up execution.

Your responsibility is to ensure:

No lead is lost.

Every call outcome is logged accurately.

Every next action is scheduled.

Every follow-up is executed within 15 minutes.

Every opportunity is surfaced before deadline.

The founder’s outbound engine operates without leakage.

You are the operational control tower.

Core Responsibilities

CRM Management and Pipeline Discipline

Log and categorise 50–80 daily call outcomes accurately inside Attio (or equivalent CRM).

Maintain strict pipeline staging and structured data entry.

Ensure every record contains required fields including timeline, segmentation tags and next action date.

Monitor stagnation rules (48–72 hour alerts).

Audit CRM daily for missing data or broken workflows.

Real-Time Follow-Up Execution

Send personalised follow-up emails within 15 minutes of call completion.

Trigger SMS support messages when required.

Prepare LinkedIn follow-up touchpoints when instructed.

Ensure no delay between call and structured follow-up.

Pipeline Prioritisation

Build daily priority call lists.

Surface urgent opportunities based on timeline triggers.

Flag incomplete records requiring clarification.

Identify stalled opportunities requiring intervention.

Data Research and List Expansion

Build and enrich B2B contact lists.

Use tools such as Apollo, Snov, LinkedIn and data enrichment platforms.

Deduplicate and validate email data.

Segment database by geography, role and firm size.

Maintain structured import processes into CRM.

Reporting and Insight

Produce weekly pipeline summaries including stage counts and stagnation metrics.

Identify leakage points in follow-up process.

Suggest improvements to CRM workflows and automation triggers.

Support implementation of automation tools such as Zapier.

Required Experience

Strong experience using CRM systems such as HubSpot, Salesforce, Attio, Pipedrive or similar.

Excellent written English suitable for UK professional audiences.

High attention to detail and structured thinking.

Experience in sales operations, revenue operations or pipeline management preferred.

Comfortable working UK hours and responding in real time.

Personal Attributes

Process-driven and disciplined.

Calm under high activity.

Detail-obsessed and organised.

Able to manage high daily volume accurately.

Not primarily creative or design-focused.

This role requires operational precision rather than content creation.

Tools

You must be comfortable with:

CRM platforms

Google Sheets or Excel

Email tools and automation systems

LinkedIn

Data enrichment tools

Basic workflow automation platforms

Working Hours

You must work UK hours approximately 9:00am–5:00pm UK time. This typically equates to 4:00pm–12:00am or 5:00pm–1:00am Philippines time depending on daylight saving.

Live overlap is required.

Compensation

Competitive compensation for high-calibre candidates based on experience and CRM expertise. Compensation will scale with performance.

Growth Opportunity

High performers can progress into senior revenue operations leadership as the platform scales.

Application Instructions

To apply, please submit:

A short explanation of how you would manage 80 daily call outcomes in a CRM without losing leads.

The CRM systems you have used and your level of proficiency.

A brief example of how you improved pipeline discipline in a previous role.

Shortlisted candidates will complete a paid practical test.

SKILL REQUIREMENT

CRM English Speaking English Proficiency

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CRM and Sales Operations Lead – UK B2B Technology Platform

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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