CRM and Client Intelligence Manager (Full-Time then Part-Time Retainer)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

$8-10/hour

: HOURS PER WEEK

10

: DATE UPDATED

Mar 26, 2026

JOB OVERVIEW

The Stellaris Collection is hiring a CRM operator to build and maintain the central nervous system of our business. This role owns the accuracy, structure, and intelligence of our client database inside HubSpot CRM. Every client interaction must become clean, usable data that drives revenue.

We sell high-end luxury watches (Rolex, Patek Philippe, Audemars Piguet) and are expanding into a dedicated jewelry vertical. Transactions regularly range from $10,000 to $100,000+. Precision, discretion, and high-level logic are required.

Your Core Responsibility

Ensure zero clients are lost, miscategorized, or untracked. You will manage the full lifecycle of client data:
Capture ? Clean ? Enrich ? Organize ? Activate

What You Will Do

1) Data Capture Oversight (Daily)
• Monitor incoming contacts from Podium (SMS/Webchat), Outlook, and Shopify
• Ensure all contacts are properly synced into HubSpot; create, identify and fix broken automations in Zapier or Make
• Own CRM data flow integrity across all systems (Podium, email, Shopify)

2) CRM Data Management & Hygiene
• Merge duplicate contacts and standardize naming conventions (Proper Case, no shorthand)
• Maintain a complete, single source of truth for each client (no duplicate or fragmented records)

3) Client Tagging & Intelligence
• Categorize every lead by Brand Interest, Client Tier (Spend), Buyer Type (Collector/Dealer), and Budget Range
• Extract and log key client signals (important dates, specific watch requests, preferences, urgency)

4) Deal Tracking & Reporting
• Move deals through pipelines accurately (Sales vs. Sourcing)
• Create a deal whenever a client shows clear buying intent or discusses pricing
• Generate weekly/monthly lists: Top LTV clients, Inactive high-value leads, and jewelry upsell opportunities

Compensation & Long-Term Structure

This role is structured in two distinct phases to reward the heavy lifting required at the start:

Phase 1: The Build (First 2–3 Weeks)
• Workload: Full-time (40 hours/week) for historical audit and setup
• Rate: $8–$10/hour depending on experience (top candidates will be hired at the high end)
• Focus: Importing historical data, cleaning duplicates, and mapping custom properties

Phase 2: The Pulse (Long-Term Maintenance)
• Workload: Part-time (approx. 10 hours/week)
• Pay: $400–$500 monthly retainer (based on performance and speed)
• Focus: Daily data audits, tagging new leads, and preparing outreach lists
• Note: As our jewelry vertical scales, this role has the potential to grow back into a larger position
• This role is designed for long-term stability with consistent monthly income after the initial build phase

Requirements
• Expert-level HubSpot experience: You must understand custom properties, deal workflows, and pipeline logic
• Automation fluency: Experience with Zapier or Make is required
• Luxury mindset: You understand that data errors directly impact revenue and client experience at a high-ticket level
• Work hours: During Phase 1, a 4-hour overlap with PST is required (9am–1pm Los Angeles time)

Hiring Process (Strict Evaluation)

Step 1: Loom Video
Submit a 2–3 minute Loom video showing you navigating HubSpot. Show how you would:
• Create a contact
• Tag them for “Rolex interest”
• Move a deal stage

Step 2: Technical Test (Data Precision)
Top candidates will be sent 10 messy CSV rows to clean, standardize, and categorize.
100?curacy is the passing grade.

Step 3: Logic Test (Conflict Resolution)
Scenario: A Shopify order comes in for a Rolex, but the client is already tagged as a “Patek Collector.”
Explain how you would:
• Preserve historical data
• Expand tagging correctly
• Update the client profile

Step 4: Written Screening (Applied Thinking)
A new lead texts via Podium asking about a pre-owned Rolex Daytona. Budget is unknown.
Explain exactly:
• Which HubSpot properties you would populate
• How you would structure the record
• How you would prepare it for follow-up

How to Apply

Subject line MUST be:

The Stellaris Collection CRM Manager 2026

Include:
1. A brief summary of your HubSpot and automation experience
2. Your Loom video link
3. Your answer to the Step 4 written screening question
4. Strongly preferred: links to screenshots or a brief description of a CRM you’ve built or managed

SKILL REQUIREMENT

CRM HubSpot CRM Zapier

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Job )	0.0154
Total Execution Time	0.0166

GET DATA

No GET data exists

MEMORY USAGE

1,512,944 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/CRM-and-Client-Intelligence-Manager-Full-Time-then-Part-Time-Retainer-1610862

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0092 seconds) (Hide)

0.0005	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `employer_jobs` WHERE `job_id` = 1610862 LIMIT 1
0.0006	SELECT * FROM `employers` WHERE `employer_id` = 829902 LIMIT 1
0.0009	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1610862 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-13',ej.date_added) duration_days, DATEDIFF('2026-04-13',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-13',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1610862'
0.0008	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1610862
0.0007	`UPDATE employer_jobs SET hit_counts = '*Mar-26-2026=1130Mar-27-2026=27Mar-28-2026=13Mar-29-2026=11Mar-30-2026=11Mar-31-2026=6Apr-01-2026=8Apr-02-2026=3Apr-03-2026=1Apr-04-2026=2Apr-05-2026=6Apr-06-2026=4Apr-07-2026=6Apr-08-2026=13Apr-10-2026=1Apr-12-2026=1**Apr-13-2026=1' WHERE job_id= '1610862'`
0.0007	`UPDATE employer_jobs SET monthly_hits = '*Mar-2026=1197*Apr-2026=46' WHERE job_id= '1610862'`
0.0009	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1610862' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1610862
0.0023	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '829902' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1776088214
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/CRM-and-Client-Intelligence-Manager-Full-Time-then-Part-Time-Retainer-1610862
csrf-token	5b37fe645b9a3eb1ab53df5d7dd4b1ed

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.219
HTTP_DNT

CRM and Client Intelligence Manager (Full-Time then Part-Time Retainer)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?