COI / ACORD Specialist for Commercial Insurance Industry

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$3-5 / hour

: HOURS PER WEEK

TBD

: DATE UPDATED

Oct 2, 2026

JOB OVERVIEW

Hello,

I run Falcon Insurance of Michigan, a boutique commercial insurance brokerage focused on delivering white-glove level service to our clients.

Our business is growing tremendously right now, and we're looking for a COI / ACORD specialist & operations assistant to add to our team. We envision growing with this person and seeing them become our go-to certificate expert and one of our main service leads!

This person must have hands-on experience issuing certificates of insurance and a solid understanding of commercial insurance, along with a passion for fast, accurate turnaround.

The winning applicant must absolutely have the following:

Reliable high-speed Internet access
Computer with dual monitors (strongly preferred)
Headset suitable for taking phone calls
Webcam for occasional team calls and screen-share sessions

The winning applicant must absolutely have the following characteristics:

At least 2 years of experience issuing certificates of insurance (COIs)
Strong working knowledge of ACORD forms (25, 24, 27, 28, and 125/126/140 a plus)
Able to read contracts and lease agreements and pick out the insurance requirements
Understands additional insured, waiver of subrogation, primary & non-contributory, and notice of cancellation wording
Knows when a request requires an endorsement from the carrier, not just a certificate
Previous experience working in Insurance (extra points for commercial P&C insurance)
Experience issuing certificates in an agency management system (AMS360 a big plus)
Experience with evidence of property for lenders, mortgagees, and property managers
Very detail-oriented, and Deadline-obsessed
Fluent in English, both written and spoken (We regularly discuss complicated business insurance with our clients, their vendors, and their lenders)
Friendly and great with people
Comfortable handling urgent, same-day requests from contractors and job sites
Tech-comfortable (Excel, Outlook, PDF editors, carrier portals)
Comfortable logging details in spreadsheets
Trust-worthy, communicative and reliable

We would like this person to work full-time. It is important to note that the work hours are not limited to 8 hours per day, that is simply the minimum. Your work hours will depend on how efficiently you can work. You will be required to work normal business hours in our time zone. We're open from 9 AM - 5 PM EST every weekday.

The winning candidate will go through a 30-day trial wherein we'll further assess if you're a good fit for the company as well as if it's a good fit for you.

For our company to grow, everything must run on checklists / working procedures. You will be expected to:

Follow step-by-step procedures that already exist
Make suggestions on how to improve checklists and certificate workflows (when you see legitimate improvement opportunities - I may say yes or no)
Be able to grasp how the procedures are done, and be able to write a certificate procedure when asked to

Projects you'll be involved in include:

Processing incoming certificate requests by phone, email, and our website
Issuing COIs and evidence of property forms accurately and on deadline
Reviewing contract and lease insurance requirements and flagging coverage gaps to our account managers
Requesting additional insured and waiver of subrogation endorsements from carriers when needed
Maintaining certificate holder lists and reissuing certificates at renewal
Responding to certificate compliance requests from vendors, lenders, and property managers
Updating Spreadsheets
Other Miscellaneous tasks

Timeline:

Starting as soon as I find a qualified applicant; next few weeks would be nice, although I'm not going to rush the process. I need the right person in this position
30-day trial to begin; if we like each other we'll continue

ADDITIONAL QUESTIONS:

You will be asked to answer the following questions when submitting a proposal:

Please provide email address for future interviews
Description of your certificate of insurance experience, including your average daily volume. (3 sentences)
Description of previous insurance experience. (3 sentences)
A client's contract requires additional insured status on a primary & non-contributory basis. What do you check before issuing the certificate? (3 sentences)
Reason why you think this job is a fit for you. (3 sentences)

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0010
Controller Execution Time ( Jobseekers / Job )	0.0156
Total Execution Time	0.0174

GET DATA

No GET data exists

MEMORY USAGE

1,508,760 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/COI-ACORD-Specialist-for-Commercial-Insurance-Industry-1731215

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0091 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0003	SELECT * FROM `employer_jobs` WHERE `job_id` = 1731215 LIMIT 1
0.0004	SELECT * FROM `employers` WHERE `employer_id` = 885995 LIMIT 1
0.0003	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1731215 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-10-04',ej.date_added) duration_days, DATEDIFF('2026-10-04',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-10-04',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1731215'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1731215
0.0030	`UPDATE employer_jobs SET hit_counts = '*Sep-15-2026=203Sep-16-2026=56Sep-17-2026=36Sep-18-2026=24Sep-19-2026=11Sep-20-2026=5Sep-21-2026=24Sep-22-2026=15Sep-23-2026=14Sep-24-2026=607Sep-25-2026=31Sep-26-2026=21Sep-27-2026=12Sep-28-2026=34Sep-29-2026=20Sep-30-2026=58Oct-01-2026=33Oct-02-2026=1015Oct-03-2026=35*Oct-04-2026=2' WHERE job_id= '1731215'`
0.0024	`UPDATE employer_jobs SET monthly_hits = '*Sep-2026=1171*Oct-2026=1080' WHERE job_id= '1731215'`
0.0004	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1731215' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1731215
0.0003	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '885995' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1791088227
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/COI-ACORD-Specialist-for-Commercial-Insurance-Industry-1731215
csrf-token	4640e0f13a0ec7a37781a153a5b18f75

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.43
HTTP_DNT

COI / ACORD Specialist for Commercial Insurance Industry

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?