Part Time
£3.50 per hour
30
Sep 24, 2026
This role will need to work in UK hours.
Job Overview
The Business Support Coordinator provides essential support across Finance & Accounting, UK lettings compliance, and business administration within a busy letting and property management company.
This role is primarily focused on financial administration (50%), with significant responsibility for compliance support (35%), and a smaller contribution to administrative and project work (15%). The role supports multiple teams and works extensively with industry platforms including GNB, Goodlord, FCC Paragon, MyDeposits, Excel-based accounting tools, and major property portals.
This is a coordinator-level position, ideal for someone highly organised, detail-oriented, and keen to develop practical experience in property finance and compliance
to manage multiple responsibilities efficiently within a fast-paced remote environment.
Key Responsibilities
Finance & Accounting Support (50%)
• Process supplier invoices, receipts, and expense claims using Excel-based accounting trackers and internal systems.
• Assist with preparing and coordinating payment runs, ensuring all documentation and approvals are in place.
• Prepare landlord invoices and rent statements accurately and on time.
• Confirm receipt of tenant funds, including move-in monies, and record payments correctly.
• Update rent accounts and assist with basic reconciliations.
• Maintain and update the rent arrears list, flagging overdue accounts to the Property Management team.
• Support updates to P&L support schedules and finance trackers in Excel.
• Respond to routine finance-related queries from internal teams and escalate issues where appropriate.
• Assist with ad-hoc accounting and finance administration tasks as required.
Compliance Support & Documentation (35%)
• Assist with checking landlord and tenant documentation for compliance with UK lettings regulations.
• Support compliance workflows using Goodlord, FCC Paragon, and GNB, ensuring all required documents are completed and correctly stored.
• Maintain accurate digital filing of compliance documents within shared folders and property management systems.
• Identify missing, expired, or incomplete documents and follow up with relevant parties.
• Support post-move-in compliance checks, ensuring documentation is uploaded and audit-ready.
• Assist with deposit registration and compliance via My Deposits, ensuring prescribed information is issued and recorded correctly.
• Track compliance deadlines (e.g. safety certificates, prescribed information, tenancy documentation) and flag upcoming renewals.
• Assist in preparing compliance records for internal reviews or audits.
Administration & Project Support (15%)
• Provide general administrative support to the Operations, Finance, and Compliance teams.
• Assist with maintaining company templates, forms, and standard documents, ensuring the correct versions are in use.
• Support tracking of company certifications, memberships, and renewal dates.
• Assist with internal projects such as system updates, process improvements, audits, or data validation exercises.
• Carry out other reasonable administrative duties as assigned.
Key Skills & Qualifications
Essential
• Experience in an administrative or coordinator role.
• Strong numerical accuracy and attention to detail.
• Confident working with Microsoft Excel.
• Organised and methodical approach to work.
• Good written and verbal communication skills in English.
• Ability to handle confidential financial and personal data appropriately.
• Willingness to learn property finance and compliance systems.
Desirable
• Experience within a UK letting agent or property management company.
• Previous exposure to Goodlord, FCC Paragon, GNB, or MyDeposits.
• Experience working in a fast-paced or remote team environment.
Personal Attributes
• Highly detail-oriented and accurate
• Reliable, professional, and discreet
• Proactive with a willingness to learn
• Strong team player with a supportive attitude