Business Intelligence & Systems Specialist (Virtual Assistant)

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: TYPE OF WORK

Full Time

: SALARY

$8 - $14 CAD / hour

: HOURS PER WEEK

40

: DATE UPDATED

Mar 21, 2026

JOB OVERVIEW

Position Overview

We are seeking a Business Intelligence & Systems Specialist to support organizational reporting, system coordination, and staff technology enablement. This is a hands on, execution focused role suited to a virtual specialist who can independently manage reporting, dashboards, and system support tasks from start to finish.

The Specialist will be responsible for turning data into clear, usable insights, maintaining reliable reporting, and supporting staff with day?to?day system and IT needs across core platforms. This role does not own strategy, budgets, or infrastructure. Success is measured by accurate reporting, dependable systems support, and timely delivery.

Key Responsibilities

- Maintain and update KPI, performance, and operational dashboards
- Prepare routine management and Board ready reports
- Ensure consistency in data definitions, metrics, and reporting outputs
- Respond to adhoc reporting and data requests from leadership
- Support reporting and data coordination across core systems (AlayaCare, VIA, Microsoft 365)
- Document data sources, reports, and system workflows
- Identify data quality or system integration issues and support resolution
- Manage and triage staff IT and system support tickets
- Track trends, repeat issues, and resolution timelines
- Produce simple summaries to support continuous improvement
- Support staff understanding of dashboards and reports through guides and walkthroughs

Required Skills and Experience

- Experience as a Virtual Assistant, Business Intelligence Analyst (junior/intermediate), or Systems Support Specialist
- Strong comfort working with dashboards, spreadsheets, and reporting tools
- Proficiency with Microsoft 365 (SharePoint, Teams, Excel; Power BI an asset)
- Strong documentation, organization, and follow?through skills
- Ability to work independently in a fully virtual environment
- Ability to manage multiple requests and competing priorities
- Experience in healthcare, nonprofit, or service?based organizations is an asset

Screening Requirement – Loom Video Submission

As part of our screening process, candidates are required to submit a short Loom video (maximum 5 minutes). This allows us to better understand your experience, communication style, and ability to deliver value in a virtual environment.

Please Cover the Following in Your Video

1. Your Background in BI, Reporting, and Systems - briefly describe your experience as a virtual assistant, BI or systems support professional, including the types of reports, dashboards, or system support you have handled and the kinds of organizations or teams you have supported.

2. How You Deliver Value in a BI & Systems Role - explain how you help leaders or teams turn data into useful insight, how you ensure accuracy, consistency, and clarity in reporting, and share one example where your work improved decision?making, efficiency, or system usage.

3. Tools, Systems, and Platforms You Have Used - list only the tools you have actually used for reporting, systems, or support, and briefly explain how you used each to deliver results (e.g., Power BI, Microsoft 365, SaaS platforms, ticketing systems, or automation tools).

4. Problem?Solving & Systems Thinking - share one short example of a reporting, data, or system issue you identified, the steps you took to resolve or improve it, and the outcome achieved.

5. Availability & Remote Work Setup - confirm your current availability (hours per week), time zone, preferred working hours, and that you have a reliable internet connection and dedicated remote work setup.

How to Submit

- Please include a shareable Loom link with your application or reply.
- Applicants without an introduction video will not be considered or advanced in the screening process.

SKILL REQUIREMENT

Data Analytics Systems Administration Business Analysis

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Business Intelligence & Systems Specialist (Virtual Assistant)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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